Field Service Technician (100% Travel)

Dallas - USA

Monthly Salary: $ 33 - 37

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Dematic Corporation is now hiring for a Regional Field Service Technician. Under the direction of the Field Service Manager this position provides service and repair as well as service and maintenance training for installed Dematic systems and equipment. This person will need to be highly knowledgable of Control devices such as Programmable Logic Contollers (PLC) scanners and scales. As the Dematic representative in the Customers facility this position has a heavy responsibility for maintaining customer goodwill toward Dematic. Primary objective is to ensure that Dematic systems have the greatest availability possible for Customer use and to ensure that Customers are satisfied with their Dematic system and equipment. This role can be based anywhere throughout North America preferably by nearby airport for travel.

We offer:

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

Learn More Here: provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The base pay range for this role is estimated to be $33.00 to $37.50 at the time of posting. Final compensation will be determined by various factors such as work location education experience knowledge and skills.

Tasks and Qualifications:

What You Will Do In This Role:

Participate in semi-complex equipment trial runs investigative tests repairs and overhauls.
Train customers on semi-complex products and services to ensure flawless operation.
Perform semi-complex maintenance on tools and test equipment maintaining detailed documentation of all inspections maintenance repair work and failures.
Respond to semi-complex service calls ensuring quick and efficient resolution.
Assess semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
Perform semi-complex technical or paraprofessional work.
Identify and tackle problems as they occur referring sophisticated or unusual issues to others when necessary.

What We Are Looking For:

Trade school graduate or equivalent experience in a mechanical electrical or mechanical technician program. An Engineering Bachelors degree or equivalent experience is preferred.
Minimum of two years of experience solving issues with electromechanical and/or mechanical equipment including material handling equipment. Experience with Automatic Guided Vehicles (AGV) Automated Storage and Retrieval Systems (AS/RS) or conveyors is highly prized.
Willingness to travel on short notice and spend over 80% of the time traveling potentially being continuously away from home for up to a month. Travel expenses are covered.
Availability to work during off-hours including weekends holidays and off shifts.
Ability to remain calm and composed in stressful situations.
Proficiency in writing concise clear and complete trip reports in the required timeframe according to Dematic procedures.
Knowledge of personal computers for word processing database functions and communications.
Experience in fixing Programmable Logic Controllers (PLCs) is vital.

Join us at Dematic Corp. and be part of a team that aims for outstanding performance and flawless service. Your role as a Field Service Technician will be crucial in ensuring our customers success with our innovative systems and technologies. Together we will identify the best solutions and effectively implement them for our clients. Apply today and advance your career with Dematic Corp.!

Required Experience:

We offer:

Career Development
Competitive Compensation and Benefits
Pay Transparency
Global Opportunities

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Tasks and Qualifications:

What You Will Do In This Role:

Participate in semi-complex equipment trial runs investigative tests repairs and overhauls.
Train customers on semi-complex products and services to ensure flawless operation.
Perform semi-complex maintenance on tools and test equipment maintaining detailed documentation of all inspections maintenance repair work and failures.
Respond to semi-complex service calls ensuring quick and efficient resolution.
Assess semi-complex product/equipment performance based on field support data and recommend modifications or improvements.
Perform semi-complex technical or paraprofessional work.
Identify and tackle problems as they occur referring sophisticated or unusual issues to others when necessary.

What We Are Looking For:

Trade school graduate or equivalent experience in a mechanical electrical or mechanical technician program. An Engineering Bachelors degree or equivalent experience is preferred.
Minimum of two years of experience solving issues with electromechanical and/or mechanical equipment including material handling equipment. Experience with Automatic Guided Vehicles (AGV) Automated Storage and Retrieval Systems (AS/RS) or conveyors is highly prized.
Willingness to travel on short notice and spend over 80% of the time traveling potentially being continuously away from home for up to a month. Travel expenses are covered.
Availability to work during off-hours including weekends holidays and off shifts.
Ability to remain calm and composed in stressful situations.
Proficiency in writing concise clear and complete trip reports in the required timeframe according to Dematic procedures.
Knowledge of personal computers for word processing database functions and communications.
Experience in fixing Programmable Logic Controllers (PLCs) is vital.

Required Experience:

Key Skills

Athletics
English
Fund Management
ABAP
Banking & Finance
Actuary

Apply Now

About Company

KION

We are a leading supplier of forklifts and warehouse equipment as well as automation technology and software solutions for the optimization of supply chains.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click