drjobs Part-Time Customer Service Specialist

Part-Time Customer Service Specialist

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1 Vacancy
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Job Location drjobs

Hermitage, PA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Kismet client Tails of Hope a non-profit spay/nueter clinic located in Hermitage PA is seeking a Part-Time Customer Service Specialist (CSS) to join their team. The PT CSS will share responsibility for the overall professional operations of the Clinic office and car-side appointment-setting and admissions/discharges.

Responsibilities:
  • Provide customer service above and beyond expectations to all clients in person electronically or on the phone
  • Maintain complete and accurate records and logs of clinic patients liaise with volume clients and help with the successful engagement of Clinic volunteers
  • Perform a variety of administrative tasks to ensure quality of service and flow of operations
  • Support the administrative and medical team as needed
  • Maintain the appearance cleanliness and reputation of the organization
  • All other duties as assigned by manager.
Qualifications:
  • Two or more years of customer service experience
  • Two or more years of experience in a veterinary setting hospital animal shelter or control facility preferred
  • Veterinary Assistant or Veterinary Tech certification preferred
  • Highly detailed and excellent multi-tasker with strong organizational skills
  • Clean clear and legible communication both written and verbal
  • Ability to work in a fast-paced medical setting
  • Employees shall be highly motivated enthusiastic self-starters
  • Flexible and ready for new challenges with a positive and professional attitude.
  • Technical proficiency with Mac and PC platforms as well as Microsoft Office with ability to quickly become proficient with clinic software.

** Interested candidates will be asked to volunteer and shadow our team so they can truly get an idea of the feel and role of this position before interviewing.






Employment Type

Full Time

Company Industry

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