Internal Sales Support
Internal Sales Support
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Monthly Salary
55000 - 55000
Vacancy
1 Vacancy
Posted on :
19-06-2025
Job Description
This is a remote position.
- Initiate and maintain communication with shipping lines agents and contractors to procure accurate rates for transportation services track inventory and manage stock movements.
- Prepare and send professional emails to customers support shared inbox management and address any queries or concerns promptly.
- Regularly update and maintain our internal rate sheet and quote database to ensure accuracy and accessibility for the sales team.
- Manage and maintain CRM database including updating customer records tracking interactions and ensuring data accuracy. Maintaining and updating Shopify listings to ensure accurate and timely representation online.
- Proactively follow up with transport companies via phone calls or emails to clarify rates track items/deliveries or resolve any issues that may arise.
- Identify and resolve any discrepancies or challenges in the sales process with a solutions-oriented approach.
- Generate and analyse reports on sales activities trends and performance metrics to provide insights and support decision-making processes.
Requirements
- Proven ability to multitask prioritise tasks and meet deadlines in a fast-paced environment.
- Strong attention to detail and accuracy.
- Proficiency in CRM systems and Microsoft Office Suite.
- Ability to work independently as well as collaboratively within a team.
- Strong English Language Skills - written & verbal
- Strong Writing Skills - conversational Australian English.
- Previous experience in sales support customer service or a similar role.
Benefits
Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients.
Access Offshoring is dedicated to saving business ownershours by 2031 and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent.
We recognise that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more.
Here are just some of our benefits:
- Australian clients and Australian hours (giving you great experience and an early finish!)
- Work from Home Allowance
- HMO for you AND a dependent from Day 1
- 20 Days Annual Leave and 5 Days Sick Leave
- Government Statutory Benefits
- 13th Month Pay
- Computer Equipment
- Opportunities for growth
SKILLS: Proven ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment. Strong attention to detail and accuracy. Proficiency in CRM systems and Microsoft Office Suite. Ability to work independently as well as collaboratively within a team. Strong English Language Skills - written & verbal Strong Writing Skills - conversational Australian English
Employment Type
Full Time
Key Skills
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