Field Support Engineer
Field Support Engineer
Posted on :
19-06-2025
Employer Active
1 Vacancy
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Job Description
Our client is a facilities-based telecommunications services provider that have invested heavily in next generation networking technologies to build a multi-service network platform. Due to expansion they are in need of a FIELD SUPPORT ENGINEER
Job Responsibilities:
Responsible for ensuring uptime at assigned POPs and also manage and ensure that
proactive testing fault diagnostics and resolution are carried out
Monitor network performance locally and as well as over the air interface
Provide specialist technical support to all other departments in the organization
regarding network and radio related problems
Co-ordinate and perform maintenance of cell sites strictly managed by Swift Networks
and to liaise with vendors on the maintenance of cell sites not directly managed by Swift
Networks
Responsible for the configuration and bench testing of new products and giving ATP
(Authority To Proceed) concerning those products
Technical point man between Swift & vendors regarding radio and microwave equipment related RMA issues.
Requirements:
Bachelor s Degree 2nd Class Honors (Upper division) in Engineering discipline or any other Computer related field.
Telecom experience will be an added advantage.
Ability to maintain effective working relationships with management other employees and vendors.
Ability to solve practical problems and deal with a variety of variables.
Ability to interpret a variety of complex instructions furnished in written oral diagram
or schedule form.
Demonstrated experience with business productivity applications.
Demonstrated experience with data and telecommunications equipment.
Able to work on time driven deadlines in a high-pressure environment. .
This position requires the maintenance of CISCO products and strong knowledge of
TCP/IP network monitoring trending tools.
Experience with WAN/LAN technologies and protocols OSPF RIP BGP HSRP VPN
Switching Trunking. VLAN NAT PAT ACL SNMP T1 T3 DSL ISDN dial backups leased lines and structured cabling.
Employment Type
Full Time
Key Skills
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