Global Internal Communications Lead – Strategy, Content and Channels

The role

You will bring to life our global strategy and give voice to our senior leadership. You will be responsible for leading the planning and development of compelling narratives messages stories and content for the firms global strategy to inspire and motivate employees.

You will lead and manage all global channels including out intranet global town halls weekly digest and Viva Engage to ensure we effectively engage our employees around the world with measurable results. 

Who you will work with

This is a unique opportunity to play a crucial role in leading the communications for our firms global strategy and narrative internally.

You will report to the Global Head of Executive and Employee Communications within the Brand Communications & Public Affairs team. This role will work to support the global leadership team working alongside the Chief of Staff and office of the Global Chief Operating Officer.

You will work in collaboration with the regional and local heads of communications across our offices to ensure content and channels are globally and culturally relevant. You will work with our markets across significant global communications to support and co-create to ensure it resonates around the world to achieve the desired outcome. You will manage a community of practice to enable this and in turn enhance our internal capabilities.

The role will also align with peers across the broader communications function to ensure we join up internal activity with external considerations.

What you will be responsible for

We are looking for an exceptional communicatora sharp creative writer with a flair for turning complex messages into powerful human stories. As Lead for Global Internal strategy content and channels youll be at the heart of how we communicate with our people across the firm: taking business strategy and leadership thinking and transforming it into content that cuts through connects and inspires through best in class global channels.

Strategic communications planning: you will lead the development of a communications plan for our firms strategy to have a consistent drumbeat of content aligned to all strategic pillars with the goal to bring to life and educate on what each pillar delivers how we are tracking to date and calls to action to continue to deliver on the strategic initiatives 

Channel management: You will lead and manage our global communications channels to ensure we have the right channels targeting the right people with the right cadence working effectively with an omnichannel approach to engage our employees and achieve our objectives

• You will manage our Global Town Halls
• You will shape and edit our weekly news digest
• You will develop governance and best practice guidance and templates for story content aligned to our strategy
• You will work with IT to evolve and enhance our systems and channels  including AI tools for content and analytics
• You will develop best practice metrics for global reporting on the impact and outcome of internal communications
• You will lead a community of practice across the regions / countries to establish best practice ways of working capability building and editorial planning

Operational Excellence: You will support this strategic area of focus and subsequent programmes to develop plans and content to bring to life the activities and tools we are deploying to evolve our operating model how this will enable us to deliver and proof points on achievements

Content creation: you will be a strong accomplished writer able to develop compelling content in various formats including articles scripts videos briefings presentations etc

Executive content: Youll be entrusted to craft speeches talking points messages scripts and articles that bring clarity energy and emotion to our strategy

Leadership advisor: you will be experienced in developing meaningful relationships and working with senior leaders in advising on the communications needs to achieve the desired objectives

• You will be working across the matrix of the organisation to collaborate and curate content with our creative and digital teams

Team management: you will lead colleagues aligned to executive content and channels providing clarity of direction and coaching to enable them to deliver

Why this role matters:

This is a unique opportunity to shape how people across a global law firm think feel and connect with our purpose our leadership and our strategic direction.

Qualifications :

Your experience

• Excellent writing and storytelling capability
• Excellent strategic communications planner
• Experience in working with and advising C-suite or equivalent level senior leaders in a global organisation
• Experienced in working in matrixed global teams across change strategy and operations HR project management etc
• Experience in metrics and analytics
• Experience in internal channel management (intranet) across a global audience
• Experienced in working closely with senior leaders and writing on their behalf with care clarity and credibility
• Someone who thrives in a fast-paced environment can deal with ambiguity and takes real pride in their craft
• Background in journalism / writing / PR / Marketing / Executive communications strategic content or corporate writingideally in a professional services or similarly complex environment
• Proven track record of managing communication strategies for large-scale organisational changes.

How we will support you

From your first day with us you will have varied opportunities to continuously grow and development your skills and knowledge. From formal training informal coaching and mentoring through to skills-based and technical training and on the job learning.

 Include any information here on other training opportunities team networks learning.

Additional Information :

Hybrid Working

This role follows our balanced hybrid working approach and as long as business needs allow you will be supported to work in a hybrid way with the expectation of working from the office for a minimum of 50% of your time.

Equal Opportunities

At Clifford Chance we understand that our true asset is our people. Inclusion is good for our team and their families our firm and society. 

We are committed to treating all employees and applicants fairly and equally regardless of their gender gender identity and expression marital or civil partnership status race colour national or ethnic origin social or economic background disability religious belief sexual orientation or age.  This applies to recruitment and selection terms and conditions of employment including pay promotion training transfer and every other aspect of employment.

We have a variety of flourishing employee networks. These networks are a place for colleagues to share experiences and advocate for change wherever they see an opportunity for improvement.

Our goal is to deliver an equality of opportunity an equality of aspiration and an equality of experience to everyone who works in our firm.

Find out more about our inclusive culture here

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