IT Technical Support Officer
IT Technical Support Officer
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Job Description
St Margarets Anglican Girls School and St Aidans Anglican Girls School are two of Queenslands leading independent schools fostering in students confidence compassion academic excellence and a lifelong love of learning. We look for all staff to be committed to and in harmony with the Anglican ethos of the school.
We are currently inviting applications for the role of IT Technical Support Officer.
This is a full-time role and will be based predominately at St Margarets Anglican Girls School in Ascot with the need to work from St Aidans Anglican School in Corinda as required.
The IT Technical Support Officer is a vital member of our IT team working directly with staff and students to ensure seamless access to educational technology. This hands-on role combines technical expertise with providing exceptional customer service to support students and staff.
The IT Technical Support Officer works across the community at St Margarets to support and maintain software hardware and IT equipment within the School. Core objectives of the role are:
- Delivering outstanding ICT support and service excellence to our School community
- Supporting the development and maintenance of our diverse technology network including desktop laptop and iPad hardware
- Supporting the Chief Information Officer in effective running of the Schools IT infrastructure including network systems servers and printing solutions
The ideal candidate
We are seeking a customer-focused IT professional who thrives in a dynamic educational environment where technology directly impacts student learning outcomes.
We are looking for a candidate to join our team with:
- Proven service desk experience with a genuine passion for helping others succeed with technology
- Demonstrated ability to diagnose technical issues and implement effective solutions
- Excellent communication skills across a range of audiences including the ability to deal with confidential information discreetly
- Strong problem-solving abilities and attention to detail in a fast-paced environment
- Solid technical foundation in Microsoft environments including Office 365 Windows 10/11 and Windows Servers 2012 onwards
- Experience in the use of Microsoft System Centre Configuration Manager (SCCM) for SOE deployment
- Experience in the following applications would be advantageous: TASS (Student Management System) Papercut (Print Management) and Working knowledge of Apple iPads with a preference towards JAMF
The role offers
- The opportunity to play a direct role in enhancing educational outcomes through technology support and innovation
- A supportive team environment that values innovation professional growth and work-life balance
- Quality professional learning opportunities
- A competitive salary to be negotiated with the successful candidate based on skills and experience.
To view the position description click here.
To Apply: Applications are to be addressed to the Principal and be received by midday Monday 30 June 2025. As part of the online application process you will be required to complete the application form and upload a cover letter and resume.
Please note the successful candidate will require a valid blue card prior to commencing employment. Candidates that do not currently hold a valid blue card are advised to apply for a blue card to ensure they are job-ready.
Please direct any enquiries to
St Margarets and St Aidans support the rights of children and young people and is committed to the safety welfare and wellbeing of students and expect all staff and volunteers to share this commitment. All candidates are required to undergo a screening process prior to appointment and the successful candidate must comply with Schools policies and relevant legislation relating to Student protection.
Required Experience:
Unclear Seniority
Employment Type
Full Time
