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Department: Planning Design & Development Department
Salary: $63605.87 - $79507.34 Commensurate with Experience
SUMMARY
This administrative role within the City of Charlottes Department of Planning Design and Developments Land Development division provides critical support to the Bond Administrator in managing the Citys Subdivision Bond Program. The program encompasses over 800 sureties valued at more than $400 million facilitating real estate transactions in the absence of completed public improvements while ensuring adherence to City standards.
Responsibilities:
Responsible for the review acceptance and processing of all new sureties reductions of current sureties and replacement of sureties posted with the City of Charlotte. This includes processing of the surety in the Accela database.
Monitors Letter of Credit renewals to ensure the receipt prior to expiration dates.
Manges the surety release process and coordinates final inspections with the inspection team. Process includes Accela database close-out release letter preparation surety return to Principal and surety company/bank and file preparation for records retention and off-site storage.
Responsible for processing of Notices of Default for Surety Bonds and Sight Drafts for Letters of Credit from the initial document creation through the completion of the project. Monitors deposits and expenditures for each default surety.
Responsible for management of administrative processes associated with the Citys Street Acceptance process from surety release to City acceptance.
Collaborate with multiple departments in the City to include Charlotte Department of Transportation Stormwater/Land Development Planning Finance and City Attorneys office and others as needed.
Facilitate monthly bond team meeting. Includes agenda preparation and follow up on the assignments.
Process invoices and payment of surety posting fees in Accela database.
Provide customer service responses to inquiries via phone email and in-person concerning the Bond Administration Program.
Skills and Qualifications:
Excellent verbal and written communication skills
Excellent organization and prioritization skills
Strong problem-solving skills. Ability to resolve issues while demonstrating good judgement
Excellent customer service skills
Attention to detail and accuracy
Good IT skills with Microsoft Office
Ability to work independently and self-motivated
Knowledge of business or public administration financial reporting and accounting procedures
Ability to collect complete organize analyze and interpret bond records and reports as required for ongoing management needs
Ability to establish effective working relationships with other employees and members of the public
Valid drivers license and ability to obtain a City driving permit
Preferred Qualifications:
Experience in business administration functions
Background related to working in a customer service environment
Understanding of land development and/or construction terminology or processes
Minimum Qualifications:
Bachelors degree in business or public administration with one year of relevant work experience; or an equivalent combination of education and relevant experience that provides the necessary knowledge skills and abilities to successfully perform the essential job duties.
CONDITIONS OF EMPLOYMENT
The Citys Background Check Policy requires background checks to be conducted on final internal or external candidate(s) applying for any position with the City of Charlotte. The type of information that will be collected as part of a background check includes but is not limited to: reference checks social security verification education verification criminal conviction record check and if applicable a credit history check sex offender registry and motor vehicle records check.
Background checks must be in compliance with all federal and state statutes such as the Fair Credit Reporting Act (FCRA). The checks must be consistent with the guidelines set forth by these laws requiring organizations to obtain a candidates written authorization before obtaining a criminal background report motor vehicle records check or credit report; and to properly store and dispose of information derived from such reports.
Final candidates must pass a pre-employment drug-screening test and physical examination. During the selection process candidates may be asked to take a skills test and/or participate in other assessments.
The City of Charlotte is an Equal Opportunity Employer.
HOW TO APPLY
Apply online.
Federal law requires employers to provide reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job.
You are welcome to visit the City of Charlotte Human Resources Department lobby where we have workstations available. Our office is located at 700 East 4th Street Suite 200 Charlotte NC 28202. Our hours are Monday through Friday 8 a.m. to 5 p.m. (EST) excluding official City holidays.
For questions about your application or the hiring process please email .
The City of Charlotte is committed to making our services and programs accessible to all. Upon request auxiliary aids written materials in alternate formats language access and other reasonable accommodations or modifications will be provided. To make a request please fill out the Innovation & Technology ADA request form or call 704.336.4120.
BENEFITS
The City of Charlotte provides a comprehensive benefits package to all employees.
Clickhereto learn more about the City of Charlottes benefits.
The City of Charlotte is a drug and alcohol-free workplace.
Required Experience:
Unclear Seniority
Full-Time