Retail Support Supervisor

Retail Support Supervisor Lifeline

• Employment Term: Full time permanent position

• Location: This role will require you to travel between our Lifeline Retail Stores within Brisbane with our head office based at Geebung Distribution Centre

• Remuneration: Attractive Salary Package 12% super NFP Salary Packaging (save tax and increase your take home pay) Motor Vehicle Allowance

Must have and maintain current Drivers Licence as travel between Lifeline Retail sites is required

Make a meaningful difference with Lifeline

Lifeline Queensland is part of a national network bringing hope to Australians doing it tough. Around 750 lives are lost to suicide every year in Queensland. Through our state-wide footprint of crisis support training and retail services and the compassionate offer of support we can save lives.

As a Retail Support Supervisor youll be encouraged to grow develop and feel empowered contributing to the meaningful work of Queenslands leading charity retail brand. Everyday our 120 stores across Queensland sell donated goods giving pre-loved items a second life and bringing in profit to support our Crisis Support Line and suicide prevention services.

Lets make a meaningful difference together.

Your part in our Lifeline team

The purpose of this position is to provide assistance and flexibility to the Brisbane Business Manager supporting with the oversight of theretail function for the Brisbane region based on business requirements. This position will see you:

• Supervising the day-to-day operations of selected stores which caninclude up to 25 stores ensuring the achievement of performance indicators

• Oversee the supervision and training of store team members and volunteer team members as required

• Encourage a strong customer service focus that leads to sales growth and increased productivity measures

• Organise team member rosters and check off timesheets

• Work with Shop Supervisors on merchandising of stores to drive sales as required

• Oversee and take on a lead role for promotional events to maximise the revenue potential whilst maintaining expenses to budget as required

• Demonstrate a passion for Lifeline and its purpose promoting its services and value to the community through personal actions behaviours and outcomes

What makes a difference for us

• Proven sales service retail and merchandising experience

• Demonstrated ability to monitor financial turnover to maximise efficiency and develop improved productivity

• Proven experience in managing a multi-site operation

• Effective communicate skills both verbal and written

• Ability to work effectively with others in a team-oriented environment and provide excellent customer service

• An understanding of the operations of a charitable organisation would be highly regarded

• Current Australian Drivers Licence

What makes a difference for you

At UnitingCare we are leaders in crisis response the protection of vulnerable children financial resilience and family wellbeing. Our Family and Child Services team work passionately across Queensland to make a meaningful difference in peoples lives.

• Flexible work arrangements to support work-life balance

• Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15900) and meal entertainment (up to $2650) per annum

• A recognition and rewards platform providing employee discounts at hundreds of retailers including everyday expenses holidays health insurance annual awards celebration wellbeing and employee assistance programs

• A positive and inclusive team based on respect shared standards strong values and a commitment to serving others

• Eligible employees are entitled to 12 weeks paid parental leave and 2 weeks paid partner leave available after 6 months service in addition to the government scheme; for eligible employees.

• Diversity and inclusive leave offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year Diwali Ramadan NAIDOC weeks and other significant cultural events

• Career development opportunitiesto challenge yourself grow and make a meaningful difference

Wed love you to be part of our UnitingCare family

Our Family and Disability Services team are passionate about their work with parents to ensure children remain safe in the home and parents have the skills resilience and capability to effectively parent and meet their childrens developmental educational health and well-being needs. We also provide targeted services to men who are seeking to change their behaviour.

Child safe Child friendly

UnitingCare is committed to being a Child Safe Child Friendly organisation and will:

• provide welcoming safe & nurturing services for children

• implement measures to prevent child abuse and neglect within our services

• appropriately and immediately address child abuse and neglect if it does occur

Diversity & Inclusion

Our approach is simple everybody iswelcome here. At UnitingCare diversity is at the core of our who we are our mission and our are committed to providing equal opportunities to all employees no matter their sex race culture sexual orientation disability or gender our commitment to reconciliation and building long-term employment opportunities for First Nations peoples UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.

Safe workplace

We work hard to make our services welcoming and safe for every person. We are united in keeping children young people and the elderly safe from harm within our services workplaces and the communities we support. We are committed to speaking up loudly for their safety.