Key Account Manager

Part of Dover Corporations Engineered Systems segment Vehicle Service Group (VSG) is a strong diverse and dynamic global leader in the vehicle service industry. VSG comprises 13 major vehicle lifting wheel service diagnostic and collision repair brands: Rotary Lift Chief Forward Direct-Lift Ravaglioli Hanmecson Revolution Elektron Blitz Nogra Butler Space and Sirio.

Summary: This position is responsible to identify and generate business development opportunities cultivate and expand client relationships; close leads and support account sales strategies and goals developed. This role will work with Strategic Accounts to increase their sales volume and meet the annual sales budget.

Company Overview: Dovers Vehicle Service Group is the global leader in designing and manufacturing vehicle service collision and automotive OEM equipment. It is one of the founding companies of Dover Corporation an eight billion dollar diversified global manufacturer. VSG consists of fifteen leading vehicle lifting brands (Rotary Forward Blitz Ravaglioli etc.) collision repair (Chief) wheel services diagnostics (Butler Rotary Chief and Ravaglioli) and tier-one automotive brands (WARN Automotive) with operations worldwide including regional business operation centers and large manufacturing facilities in the U.S. Europe and Asia.

Responsibilities:

• Meet on a regular basis with key customers partners and vendors in order to build strong relationships. Continually serve as a visible and accessible resource for them at all times.
• Set short- and long-term goals and define the strategies and design the roadmap for achieving these objectives. These objectives must be focused on selling all VSG equipment categories to targeted accounts.
• Work with key and national accounts to increase their sales volume and meet regularly with current national accounts.
• Develop an annual national account sales budget and attain and or exceed that budget.
• Communicate national account information including marketing programs and pricing to field sales and distributor groups on a regular basis using Lunati garage as the key communicator.
• Develop the national account pricing and terms (with credit approval).
• Attend and have staffing for the booths of key national accounts at trade shows (virtual or physical).
• Develop marketing and promotion programs for national accounts. Be able to justify a return on the investment.
• Negotiate new contracts and update outdated contracts with all National Accounts.
• Work with Customer Service Credit and Servall to resolve billing and accounting issues.
• Keep abreast of current trends and practices as they relate to the industry and national accounts.
• Understanding of VSG overall how to we go to market with channel partners. This allows synergies of channel partners with accounts.
• Attend applicable trade shows of accounts they may/will include weekend work.

Competencies: To perform the job successfully an individual should demonstrate the following competencies:

• Analytical - Synthesizes complex or diverse information Designs workflows and procedures.
• Accountability: Accepts responsibility and accountability for both the strategic planning and the successful implementation of all projects/programs/duties as outlined in this job description. Demonstrates a sound balance between quality and quantity of work while maintaining a sense of urgency toward completion.
• Continuous Improvement & Problem Solving - Identifies and resolves problems in a timely manner. Performs root-cause analysis and implements viable permanent solutions to global issues. Uses technical/analytical abilities to assure existing work practices are the most efficient and cost effective possible.
• Visionary Leadership - Displays passion and optimism; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
• Cultural Awareness - Demonstrates awareness and sensitivity to global cultural differences. Works comfortably in a myriad of environments. Promotes and supports corporate diversity initiatives.
• Change Management - Develops workable implementation plans; Builds commitment and overcomes resistance.
• Delegation - Sets expectations and monitors delegated activities.
• Strategic Thinking - Develops strategies to achieve organizational goals; Understands organizations strengths & weaknesses; Adapts strategy to changing conditions.
• Ethics & Work Standards - Maintains the highest ethical and work standards while promoting the same attributes in subordinates business partners and vendors.

Qualifications:

• Bachelors degree in Business Administration or Engineering preferred.
• 5 or more years in a field sales environment with extensive travel Regional Management experience and training program development and management.
• Vehicle service equipment sales and industry networking experience required.
• Must be able to handle a wide range of tasks see an opportunity and develop it.
• Must be able to educate and motivate field sales organization as well as all internal personnel to realize goals.
• Ability to read analyze and interpret the most complex documents.
• Ability to respond effectively to the most sensitive inquiries or complaints.
• Ability to write speeches articles and proposals using original or innovative techniques or style.
• Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management public groups and/or boards of directors.
• Have technical understanding and be able to spot/lift a vehicle changing and balancing a tire.
• Required proficiency at Excel Word Project and Micro office Suite.
• Desired to have knowledge of Oracle Cloud or other current ERP systems Salesforce and/or other related business systems software.

Travel: Must be willing to travel as needed - including both domestic and international travel.

The above description represents a general synopsis of the principal functions of the job and should not be construed as a comprehensive listing of all requirements that may be inherent in the job.

Equal Opportunity Employer

M/F/D/V

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Work Arrangement: Remote Remote
Pay Range: $100000.00 - $110000.00 $100000 $110000 / annually
Bonus Eligible: This position is eligible to earn a discretionary bonus based on performance metrics and other criteria outlined in our applicable bonus plan.
We consider several job-related non-discriminatory factors when determining the pay rate for a position including but not limited to the positions responsibilities a candidates work experience a candidates education/training the positions location and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.
Benefits: Our total rewards package for eligible team members also includes: a 401(k) savings plan with employer contributions; medical dental and vision insurance; wellness programs; health savings account health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident hospital indemnity and critical illness insurance; adoption surrogacy and fertility benefits and assistance; commuter benefits; parental military jury duty and bereavement leaves of absence; paid time off including 11 paid holidays per calendar year paid vacation days beginning at 80 hours annually 24 paid sick leave hours annually or as provided under state and local paid sick leave laws; tuition assistance; business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies.
All qualified applicants will receive consideration for employment without discrimination on the basis of race color religion sex sexual orientation gender identity national origin protected veteran status disability age genetic information or any other factors prohibited by law.
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