Customer Trust Support Specialist
Customer Trust Support Specialist
Posted on :
18-06-2025
Employer Active
1 Vacancy
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Job Description
We are looking for a Customer Trust Support Specialist for an important software company located in Barcelona.
Responsabilities:
- You will act as the point of contact for sales teams looking for answers.
- Respond and triage to the appropriate process incoming customer security privacy compliance and related legal questions.
- Track and manage responses using internal systems (e.g. Responsive Jira SafeBase ) ensuring traceability and repeatability.
- Stay current on companies sales policies and security posture to support accurate credible responses.
- Identify gaps in existing documentation or processes and collaborate with SMEs to close them.
Requirements:
- Excellent English written and verbal communication skills.
- Demonstrated persistence and follow-through when working cross-functionally to resolve open items.
- Comfortable navigating ambiguity and driving clarity in loosely structured tasks.
- Familiarity with compliance and information security concepts (SOC 2 ISO 27001 etc.) is beneficial but not essential.
- Familiarity with B2B software sales including basic SaaS deployment concepts
- Highly organized self-directed and able to manage multiple simultaneous deadlines Ideal.
We offer:
- You will have the opportunity to join a company which is in a growing phase and are continuously looking for new candidates.
- We offer an initial 6-month contract with the possibility of extension.
- 40 hours a week fromMonday to Friday (flexible schedule but some overlap with US Pacific Time will be required)
- Hybrid position.
- Gross annual salary: 26.400
How to apply for the position
If you meet the requirements and you are interested in the position please send your c.v.
and answer the survey.
And you do you have Temporing attitude
Employment Type
Full Time
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