Wojo Business Partner-Movenpick Kigali Rwanda
Wojo Business Partner-Movenpick Kigali Rwanda
Posted on :
18-06-2025
Employer Active
1 Vacancy
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Job Description
Operations
- Manage general Space Operations
- Ensure Smooth day to day Ops
- Coordination with Suppliers and Procurement
- Assist to ensure Product excellence.
Customer Service
- On boarding of New Clients
- Handle customer complaints & Requests
- Optimize Client experience.
- Identifying and assessing customers needs to achieve satisfaction.
- Gathering customer feedback
- Assist in building a great WOJO Community
General
- Assist to Plan and Manage Events
- Assist on online and Offline marketing.
Systems
- Assist in CRM Management and reporting.
- Onboarding clients and reporting any issues
- Make sure that weekly reports and dashboards are updated
Sales
- Manage incoming inquiries & Walk ins
- Manage & increase Mice Revenue
- Assist in up-selling
- Continuously investigate the market and keep up to date with competitors.
Qualifications :
- Diploma or bachelors degree with a focus on business administration hospitality or related fields.
- Experience in customer service hospitality or administrative roles.
- Strong Interpersonal skills a proactive attitude organizational abilities and a customer centric approach are crucial.
Additional Information :
Your team and working environment:
- At Accor we are Heartists! Are you ready to put your heart at the center of everything that you do If so then join our team of Heartists
- Every day we look for opportunities to engage on a personal & meaningful way with our guests and each other.
We deliver heartfelt hospitality in an environment that is engaging enthusiastic and professionally rewarding!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
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