Program Manager Reintegration, Rehabilitation & Aftercare, Mumbai
Program Manager Reintegration, Rehabilitation & Aftercare, Mumbai
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Job Description
Role: Program Manager Reintegration Rehabilitation & Aftercare
Experience: 4 years Salary: Up to 6.6 LPA
POSITION OVERVIEW:
The Program Manager Reintegration Rehabilitation & Aftercare will lead Ashiyanas reintegration program across Child Care Institutions (CCIs) Aftercare and Community settings. This role involves supervising a team of social workers and counsellors ensuring high-quality case management coordinating with institutional stakeholders and overseeing the smooth reintegration of youth into families communities and independent living. The ideal candidate brings strong leadership and coordination skills deep empathy and commitment to child rights and the ability to manage diverse complex cases in a trauma-informed and rights-based way.
The Program Manager will be directly reporting to the Director of the organisation. This is a full-time position based in Mumbai and requires sensitive passionate and committed candidates.
KEY RESPONSIBILITIES:
1. Program & Team Management
Oversee all project activities under the Reintegration Program; serve as the key point of contact for the Director and Field Staff.
Supervise guide and support a team of 46 Social Workers/Case Workers and 12 Counsellors working with youth across CCIs aftercare and community settings.
Ensure effective casework delivery including assessments individualized care planning home visits referrals and reintegration follow-ups.Conduct regular team check-ins review meetings and performance appraisals; foster a collaborative reflective and learning-oriented work culture.
Build team capacity through regular training mentoring case reviews and reflective practice sessions.
2. Case Oversight & Systems
Ensure quality accuracy and timeliness of all documentation including care plans home visit reports progress notes and case records.
Provide guidance on complex or high-risk cases involving trauma abuse mental health concerns or legal issues.
Facilitate internal case conferences and develop appropriate child-centric action plans.
Coordinate and support linkages with mental health services legal aid education vocational training housing and other essential services.
3. Stakeholder Coordination & Networking
Liaise with Child Care Institutions (CCIs) Superintendents Probation Officers Child Welfare Committees (CWCs) Juvenile Justice Boards (JJBs) Police and other ecosystem actors.
Build and nurture relationships with families community-based organizations government services and volunteers to ensure comprehensive reintegration support.
Represent Ashiyana in institutional meetings stakeholder consultations hearings and advocacy forums.
Network with vocational training institutes educational institutions and potential employers to create reintegration and livelihood pathways for children and youth.
4. Program Development Reporting & Administration
Contribute to strategy development program planning and continuous improvement of reintegration and aftercare efforts.
Track progress and impact using defined indicators and tools; ensure timely reporting to internal teams and donors.
Identify programmatic and systemic gaps; propose recommendations for better service delivery.
Collaborate with the M&E and Communications teams for case documentation storytelling newsletters and donor reports.
Maintain accurate financial and administrative records; support budget planning and tracking.
Schedule internal and external meetings draft agendas keep minutes and ensure follow-through on action points.
WE ARE LOOKING FOR SOMEONE WHO:
Feels called to be part of the healing and transformation of children in closed institutions and believes in their potential to become self-reliant and contributing citizens.
Has experience managing multiple projects end-to-end and leading small teams effectively.
Demonstrates strong leadership by being proactive setting an example and balancing structure with care.
Brings empathy resilience and a deep commitment to trauma-informed care and restorative justice especially when working with marginalized children.
Possesses excellent analytical problem-solving decision-making and conflict-resolution skills.
Communicates clearly and effectively with a wide range of stakeholdersincluding children families team members institutions and government officials.
Is a reflective learner a good listener and open to ongoing personal growthemotionally spiritually and intellectually.
Thrives in dynamic high-pressure environments and can creatively navigate complex or volatile situations with calm and clarity.
Maintains strong professional boundaries while being emotionally grounded and attuned.
Is highly organized detail-oriented accountable and committed to working beyond regular hours when needed.
QUALIFICATION AND EXPERIENCE:
Masters degree in Social Work Psychology or a related field.
Minimum 56 years of experience in child rights casework aftercare or community-based programs.
At least 2 years of experience in a supervisory or program management role.
Deep understanding of the Juvenile Justice Act child protection systems and reintegration challenges.
Familiarity with trauma-informed practices counseling family systems and youth development.
LANGUAGES AND TECHNICAL SKILLS:
Proficiency in English Hindi and Marathi (preferred).
Strong documentation and reporting skills.
Comfortable using MS Office and Google Workspace tools and ready to adapt to new technologies quickly.
Hiring Note: Applications will be reviewed on a rolling basis. This job is first posted on June 16 2025 on
For any questions ping us on the support helpline WhatsApp Chat only: 91-
Employment Type
Full Time
