Specialties Lead (They/She/He)

If youre here its because youre looking for an exciting ride.

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone.

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together.

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries.

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique

Our culture and strong values.

Our career development philosophy.

Our commitment to being a force for good.

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

As an Specialties Lead you will be a key role in the Glovo Q-commerce team. You will be directly responsible to build and maintain good relationships between our Specialties partners and our company. You will be liaising with the most important speciality stores and chains in Poland.

THE JOURNEY

• The Specialties Team Lead combines leadership with hands-on engagement driving the growth of small and medium-sized accounts. Reporting to the Q-commerce Director in Poland.
• Key Responsibilities:
• Lead and mentor Specialties Account Managers and Sales Executives ensuring they meet performance and development goals.
• Have a P&L responsibility and own 360 Specialties business in Poland.
• Directly manage top to top relationships with several most important Specialties Chains in Poland.
• Develop and execute strategies to enhance the growth and retention of Specialties partners.
• Support your team during negotiations sales providing expertise to close deals and maintain partner satisfaction.
• Collaborate with HQ and the regional teams in Poland to ensure alignment with global and local goals.
• Drive operational improvements for Specialties accounts ensuring consistent delivery of high-quality support and services.
• Track and analyze team performance metrics providing actionable insights and reporting progress to the HQ and Q-commerce Director.
• Build scalable processes tailored to the unique needs of Specialties accounts optimizing efficiency without compromising quality.
• Lead your team to greatness - hire top talents help them perform grow and develop as professionals
• Lead and own specific country-level KPIs ensuring their execution through direct involvement and leadership.

WHAT YOU WILL BRING TO THE RIDE

• At least 5 years of experience in a fast-paced environment (start-ups FMCG retail telecoms advertising food-hospitality consulting etc.)
• At least 1 year of experience in managing people
• Strategic thinking - you dont just manage partners; you help them grow.
• Strong analytical and problem-solving skills - you understand complex client needs and tailor solutions accordingly.
• Data-driven mentality: Take decisions based on data and make business judgment when necessary
• Excellent communication and negotiation skills - you know how to influence and build long-term relationships.
• Youre comfortable working in a high-growth and high-performance start-up environment.
• You have Polish proficiency and a very good command of English.

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• An enticing equity plan that lets you own a piece of the action.
• Top-notch private health insurance to keep you at your peak.
• Monthly Glovo credit to satisfy your cravings!
• Discounted gym memberships to keep you energized.
• Extra time off the freedom to work from home two days a week and the opportunity to work from anywhere for up to three weeks a year!
• Enhanced parental leave and office-based nursery.
• Online therapy and wellbeing benefits to ensure your mental well-being.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our Linkedin and website!