Builds daily inpatient consult roster for clinical team
Maintains referral-tracking system by entering required data
Schedules and notifies patients of cancelled appointments/clinics
Maintains daily schedule of the team
Build and enter daily billing roster
Provides support to clinical team to ensure the flow of daily consults
Routine audit of data entry
Provide support for minute-taking at meetings
Education Coordination
Act as primary contact for learners during their education block
Create and update education block schedule including their educational modules and call schedule
Track learner evaluations of the block and provide annual summary of evaluations
Meet with Education Site Lead on a regular basis
Liaise with learners seeking an educational opportunity within our division
All Areas:
Responds to telephone calls/inquiries and voice mail messages.
Ensures transfer of on-call pager coverage
Provides administrative support to members of the palliative care team including fax scan mail
Performs departmental filing duties
Provides back support to other Clerical Staff
Qualifications/Skills
Grade 12 education; Medical Administration Certificate; post-secondary computer / typing courses. Microsoft Word and Outlook skills are required.
More than one year experience in a busy receptionist area preferably in a hospital / health care environment.
Excellent communication and customer service skills.
Tact and discretion in dealing with sensitive and confidential patient information.
Excellent communication skills both verbal and written.
Good inter-personal skills and ability to work well with a diverse group of individuals.
Minimum 40 words per minute typing speed with maximum 5% error rate.
Ability to manage multiple tasks fast-paced environment.
Excellent time management organizational skills attention to detail required.
We thank all applicants for their interest. However only candidates selected for an interview will be contacted. Sunnybrook Health Sciences Centre is an equal opportunity employer.
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