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1 Vacancy
As front line customer service in our retail stores you will have the opportunity to:
Listens actively to customers to advise them on products prices and availability in order to satisfy their needs. Answers technical questions.
Adheres to and follows Good Manufacturing Practices (GMP) as it pertains to medical gases and medical devices within the scope of their role.
Receives and processes customer orders (phone email in fax etc)
Prepares quotations and standard tender requests.
Provides support to the local account executives for back-office activities.
Performs phone cold-calls for network customers and blitz in some market segments.
Does post-sales follow-up to ensure customer satisfaction
Organises the display of products in the store
Identifies and respects our commitment to our customers and ensures that deliveries are made in time.
Process and confirm delivery slips.
Communicates with the logistics team to ensure cylinder replenishing.
Use your welding knowledge and experience to deliver products to our customers and help them find the right supplies for their projects and business needs
Learn new computer systems enabling you to give accurate information pricing and quotes for our customers.
Learn how to track orders/cylinders and expand your knowledge in logistics
Plan routes for delivery and follow ALCs safety policies diligently
Work in a clean and organized environment by maintaining our product displays
Get to know our customer base both on the front line and making deliveries learn about our products and mentor from our Outside Sales Team and Managers to grow your advancement opportunities!
Cylinder and hardgoods delivery.
2 to 5 years of industry experience customer service or sales of welding or industrial products
Knowledge of welding processes and products is an asset but not mandatory
Good knowledge of computer systems and google suite
Secondary diploma
Class 5 license clean drivers abstract
A positive attitude and customer service focus
Forklift experience would be an asset as well
Ability to lift 50lbs
Our Differences make our Performance
At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
Required Experience:
Unclear Seniority
Full-Time