Casual Guest Arrival Expert (Luggage Porter) - London Marriott Hotel County Hall
Casual Guest Arrival Expert (Luggage Porter) - London Marriott Hotel County Hall
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Job Description
POSITION SUMMARY
We are looking for a passionate Casual Guest Arrival Expert to join our wonderful team at London Marriott Hotel County Hall.
You deserve a career that fulfills your purpose. You deserve to dream without limits. Be a part of something bigger than yourself join a team where everyone has a voice. Be inspired by whats possible and discover your own future. Begin your purpose belong to a global community and become the best version of you. At you.
The impact youll make
No matter whether a guest arrives weary from their travels or excited for a vacation you know what to do to make them feel at home. They will appreciate the pristine lobby your warm welcome and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay you are operating at a level of excellence.
What youll do
- Organize confirm and process guest arrival experience from the moment a guest enters the hotel.
- Secure payment verifying and adjusting billing if needed
- Provide guests with room and hotel information directions amenities and local interests
- Communicate any emergency lost item or theft to proper security staff and/or authorities
- Keep contingency lists in case of emergency and communicate any necessary messages
Perks you deserve
Well support you in and out of the workplace by offering:
- Team-spirited coworker
- Encouraging leadership
- Support to live a life of wellbeing and happiness
- Opportunities to serve and give back to the community
- Discounts on hotel rooms gift shop items food and beverage
- Recognition programs
What were looking for
- A warm people-oriented demeanor
- A team-first attitude
- A gift for paying attention to the smallest details
This role requires compliance with quality assurance expectations and standards. You may be required to stand sit or walk for an extended period of time. Move lift carry push pull and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
LONDON MARRIOTT COUNTY HALL
Embrace history and luxury at London Marriott Hotel County Hall located in bustling South Bank steps away from Westminster Bridge. Occupying Londons former City Hall our hotel embodies the citys storied history and quintessentially British spirit. A destination like no other. County Hall tucks inspiration around every corner. We relieve stressors and anticipate every need of our guests in this beautiful space steeped in heritage. Our Gillrays Steakhouse & Bar has won awards and is famous for its extensive selection of 100 gins. Work in Londons most photographed destination!
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Employment Type
Full-Time
