Hotel Porter
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Pullman & Mercure Melbourne Albert Park are looking for an enthusiastic friendly customer service extraordinaire with a strong knowledge of the World of Melbourne to join our Concierge team as a Porter / Concierge.
About the Role:
Reporting to the Chief Concierge your responsibilities as a Porter / Concierge include:
- Being the first point of contact and greeting our guests with a warm welcome every time.
- Provide exceptional service to our guests in every interaction by anticipating their needs responding to requests promptly efficiently and courteously.
- Share your knowledge and passion for Melbourne.
- Be the face of our hotel showing pride with each interaction.
- Welcome our guests and make them feel special.
- Assist guests with general enquiries and luggage requests.
- Valet parking of cars.
- General Porter duties as required.
Qualifications :
About You:
The ideal candidate will have:
- A valid Australian driving license.
- Great communication and interpersonal skills.
- A passion for customer service and finding solutions.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong attention to detail.
- Reliability and flexibility to work a rotating roster across 7 days.
Additional Information :
Benefits and Perks
- Enjoy exclusive Accor discounts and global benefits including but not limited to accommodation and food & beverage discounts for you your family and friends.
- Access to Accor Partner Benefits such as Europcar.
- Discounted onsite car park available.
- Access to confidential Employee Assistance Program.
- Inclusive and diverse environment.
- A friendly and supportive work environment.
- Excellent opportunity to further grow and develop your career with an industry leader
- Reward and recognition programs including Annual Service Recognition and Accor Tenure Milestone recognition
- Mentoring and career development along-side experienced and dedicated professionals.
Apply today to start a conversation and see where your Accor career can take you!
***We are unable to provide sponsorship for this role so Australian working rights are required.
Remote Work :
No
Employment Type :
Part-time
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
