Retailer Service Coordinator, Walmart Inc
Retailer Service Coordinator, Walmart Inc
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Job Description
Sazerac Company Overview
Build your career at Sazerac! With almost 400 years of rich history Sazerac Company has thrived as an independent American family-owned company with operations in the United States and around the world. Since the 2000s Sazerac has averaged double digit growth every year! Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world including Buffalo Trace Pappy Van Winkle Eagle Rare Blantons Traveller and Sazerac Rye. Additionally Sazerac owns many popular brands across a range of spirits including Fireball Svedka Wheatley BuzzBallz Southern Comfort Seagrams V.O. Myerss Goldschlger Parrot Bay 99 Brand and Platinum Vodka.
Were proud of our award-winning culture and distilleries. Our Louisville office has been named one of the Best Places to Work in Kentucky four times and our Buffalo Trace Distillery has earned the title of worlds most award-winning distillery through the dedication of our craftsmen for well over 200 years. Whether youre a recent graduate or an experienced professional Sazerac provides extraordinary opportunities for growth with competitive salaries and benefits in an exciting entrepreneurial industry.
Company/Location Overview
Why Sazerac
- Innovative and Forward-Thinking:Join a company that values innovation and excellence and is driving the future of the beverage industry.
- Rich Tradition:Join a team with a strong heritage of craftsmanship and quality creating memorable experiences for our customers.
- Collaborative Environment:Work in an inclusive collaborative atmosphere where your ideas and expertise are valued.
- Career Growth:Benefit from continuous learning opportunities and career development programs to advance your career.
Job Description/Responsibilities
The Retailer Services Coordinator role will be focused on driving volume through partnership with Walmart Inc distributors state teams pricing team category team and National Key Account team. This role is responsible for the item setup process both within Walmart and Sams Club for new/expanded items and manage any ongoing item maintenance needs to ensure product can scan at the backdoor and through the register with accurate pricing. The day-to-day of this role will have a heavy focus on pricing and will lead the transition of the Sazerac portfolio to SIM (Supplier Item Management) at Walmart. This individual will be responsible for proactively monitoring pricing vs. competition and will work with state teams and distributors to understand and execute pricing and deals. This role will be an integral contributor to the growth of the business by working closely with the National Account Managers and proactively identifying and executing on opportunities.
Location: This is remote position that must be based in Northwest Arkansas Kentucky Oklahoma Missori or Texas.
Key Responsibilities (job responsibilities may vary by state depending on regulatory and compliance standards for the state):
- Proactively identifies inventory issues via open order tracking and management. Tracks and identifies bourbon allocation orders and clearly communicates internally and externally to customer ordering teams and distributors.
- Ensure that all direct customer orders are tracked and on-time at each plant location thereby maintaining stability in the production schedule and improving production efficiency. Provide exceptional customer service to our customers by monitoring shipment activity and proactively communicating any issues and providing solutions.
- Demonstrate responsiveness integrity trust professionalism and customer-first attitude reflecting positively on our brands and distilleries. Notify National Account Manager and/or direct customers of product availability or other issues with orders. Provide exceptional customer service by serving as a professional and friendly point of contact for both internal and external contacts.
- Create and communicate weekly inventory & PO tracking reports. Where POs have exceeded timelines generate exception report. Also report periodically on timelines processes and improvement opportunities. KPI reporting on a monthly basis; ad hoc reporting as needed.
- Consistently look for incremental improvements. Support development of policies and procedures to be used across all Sazerac plants for domestic and global shipment communication. Once approved develop tracking to ensure we are operating under the agreed upon policies and procedures.
- Actively engages internal sales and operations stakeholders to educate support simplify and synergize direct business processes.
- Regularly complete item forms identify errors and omissions and amend data records according to directions. Submit on-going UPC changes per each customers process maintaining accurate detail and clear reporting.
Qualifications/Requirements
Required:
- Possesses detail oriented self-motivated innovative and solution-oriented mindset
- Strong customer service aptitude ability to work with all levels of the organization from Field Level to Executive Management
- Excellent oral & written communication skills
- Strong proficiency of MS Office Products (Word Excel and Outlook)
- Bachelors Degree
- 2 years experience working with Walmart or Sams Club item maintenance systems
- 1 year pricing experience
- Experience in Alcohol Beverage Industry or CPG overall
- Strong analytical and technical skills (VIP iDIG Luminate COGNOS)
- Experience working remorelty at least 1 year
Preferred:
- Distributor and/or broker sales management background
- Category management experience
- Commercial sales analysis experience
#LI-KG1
Culture and Benefits
A career at Sazerac offers you the opportunity to reach your full potential as part of a creative decisive high-performance team. Sazerac values the needs and wants of our team members and offers inclusive benefits to attract and retain the best talent. Our culture is built upon the values of hard work diligence and personal responsibility.
Sazerac Team Members enjoy:
- Competitive Pay
- Comprehensive Benefits from Day One including medical dental vision disability and life insurance.
- Family Coverage:Options to cover family members including domestic partners.
- 401(k) Plan:Immediate access to a matching 401(k) plan.
- Flexible Time Away:Enjoy paid time off (PTO) holidays and parental leave.
- Mental Health and Wellness:Access to mental health care and wellness incentive programs.
- Educational Support:Benefit from tuition reimbursement and our scholarship program for dependents of Sazerac team members.
- Fun Extras:Enjoy branded apparel fun events and a team member bottle purchase program.
- Training and Development:Opportunities for professional growth and development.
Benefits salary range and programs may vary by role or location. For roles within our commercial team - the Salary range refers to base salary only and does not include car allowance annual bonus fuel or cell phone ask your Talent Acquisition Partner for more information about our total rewards package. Sazerac is committed to equality of opportunity without regard to race color religion national or ethnic origin veteran status age gender gender identity or expression sexual orientation genetic information physical or mental disability or any other legally protected status.
Min
Max
Required Experience:
IC
Employment Type
Unclear
