Hard of Hearing Services Specialist - Charlotte RC
Hard of Hearing Services Specialist - Charlotte RC
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$ 34270 - 59973
1 Vacancy
Job Description
Description of Work
The primary role of the Hard of Hearing Services Specialist position is to serve as an advocate for individuals who are Hard of Hearing of all ages the majority of whom lose their hearing later in life. This involves working with local consumer base groups for the Hard of Hearing following up with recent hearing aid recipients presentations on communication tips for speaking with the Hard of Hearing advocacy for Hard of Hearing individuals conducting hearing screenings and other duties as assigned.
Job responsibilities include but are not limited to:
Community Development- Designs and delivers training to help Hard of Hearing (HOH) individuals access community services and resources.
- Supports the creation and promotion of HOH peer support groups (e.g. HLAA chapters).
- Provides consultation and follow-up on assistive technology use through the equipment distribution program.
- Advises agencies on improving communication access and services for the HOH and aging populations.
Counseling
Educates individuals and families on the types degree and impacts of hearing loss.
Provides training on hearing aids cochlear implants and assistive technologies to support decision-making.
Addresses the emotional and mental health aspects of hearing loss including stigma grief and cognitive effects.
Guides families and consumers through stages of hearing loss acceptance and coping strategies.
Advocacy
Monitors regional ADA compliance and consults with agencies and businesses on accessibility for HOH individuals.
Advocates for communication access in employment education healthcare and daily life.
Conducts trainings to increase awareness among providers and promote independence for the HOH population.
Maintains current ADA materials and uses them to support advocacy and education efforts.
Public Outreach and Awareness
Builds public awareness through events community education and ADA-focused outreach.
Maintains relationships with HOH advocacy groups service providers and government agencies.
Responds to public inquiries and provides up-to-date information and referrals on hearing loss issues.
Prepares articles maintains a resource database and participates in advisory or planning groups.
About the NC Division of Services for the Deaf and Hard of Hearing (DSDHH):
The Division of Services for the Deaf and Hard of Hearing works to ensure that all Deaf Hard of Hearing or Deaf-Blind North Carolinians have the ability to communicate their needs and to receive information easily and effectively in all aspects of their lives especially their health and well-being.About the NC Department of Health and Human Services (DHHS):
The North Carolina Department of Health and Human Services (DHHS) is one of the largest most complex agencies in the state and has approximately 17000 employees. It is responsible for ensuring the health safety and well-being of all North Carolinians providing human service needs for special populations including individuals who are deaf blind developmentally disabled and mentally ill and helping poor North Carolinians achieve economic independence.
Compensation and Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options standard and supplemental retirement plans and the NCFlex program (numerous high-quality low-cost benefits on a pre-tax basis). Employees also receive paid vacation sick and community service leave. In addition paid parental leave is available to eligible employees. Visit website forbenefits.Knowledge Skills and Abilities / Competencies
Listed below are the knowledge skills and abilities (KSAs) associated with the position. These KSAs along with the minimum education and experience listed are required in order to be deemed eligible for the position therefore you must provide supporting information within the body of your application to demonstrate your possession of each KSA listed.
Qualified applicants must possess and application must clearly reflect work experience that demonstrates the following:Basic knowledge of hearing loss and common assistive technologies used to support communication.
Experience coordinating or participating in programs or activities that serve the aging population.
Familiarity with federal and state laws programs and services that address hearing loss and accessibility.
Strong public speaking and interpersonal skills with experience engaging diverse audiences.
- Strong knowledge of hearing loss adaptive technology and audiological tools including hearing aids and cochlear implants.
Experience organizing or supporting social and cultural activities for individuals who are hard of hearing and/or part of the aging population; working knowledge of communication strategies and techniques.
Awareness of the communication and psychological challenges commonly experienced by individuals with hearing loss and aging adults.
Familiarity with North Carolinas federal and state laws programs and services that support residents who are hard of hearing.
Skilled in delivering presentations and interacting with diverse groups in public or community settings.
Minimum Education and Experience Requirements
Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. SeeEducation and Experience Equivalency Guide for details.
Bachelors degree in a field relative to the program from an appropriately accredited institution and two years of directly related work experience with the client population;
OR
Bachelors degree from an appropriately accredited institution and three years of experience in a related programmatic area providing experience in the techniques of casework group work or community organization;
OR
an equivalent combination of education and experience.Supplemental and Contact Information
The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.
It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked education with the date graduated all work experience and certificates / licenses. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions.- Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions they must attach either a DD256 or NGB 22.
- If applicants earned college credit hours but did not complete a degree program they must attach an unofficial transcript to each application to receive credit for this education.
- Applicants may be subject to a criminal background check. All candidates selected for positions considered Positions of Trust will be subject to a criminal background check.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicants transcript. Applicants with degrees not conferred at a United States college or university must attach verification that their degree is equivalent to a similar degree from a U.S. institution. The Office of State Human Resources uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at Transcripts degree evaluations and cover letters may be uploaded with your application.
NOTE: Applicants will receive communication via email only for updates on the status of their application or any questions on their application.
To check the status of an application please log in to your NC Government Job Opportunities account and click Application Status.
If there are any questions about this posting please contact Talent Acquisition at .
For technical issues with your application please call theNeoGov Help Line at . If you have a technical issue with your Government Jobs account please call their Help Line at 1-.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
