Event Concierge
Event Concierge
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Job Description
Location
Dallas Hotel
The Omni Dallas Hotel in the center of the revitalized downtown Dallas is connected via sky bridge to the Dallas Convention Center and close to restaurants shops entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards placing it on the forefront of environmental awareness and conservation in the city.
The Omni Dallas Hotels associates enjoy a dynamic and exciting work environment comprehensive training and mentoring along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect gratitude and empowerment day in and day out. If you are a friendly motivated person with a passion to serve others the Omni Dallas Hotel may be your perfect match.
Job Description
To serve as the liaison with Catering/Convention Service Managers and all operational departments with onsite meeting contact. This position is highly visible and the central point for handling and addressing special needs or requests for in house groups.
Responsibilities
- Assist Convention Services and Catering Managers with coordination of groups as needed
- Meet group meeting planner prior to functions and assist throughout the program
- Establishes rapport with clients and functions as Managers liaison.
- Special projects as assigned by Department Manager.
- Acts as a liaison between clients and all internal departments
- Attends pre-cons resume and Banquet Event Order meetings
- Receives signed Banquet Event Orders for all functions
- During conference will ensure the meeting arrangements are to specifications
- Attends post-con meetings at conclusion of conference when necessary
- Ensure personal appearance are clean and professional maintain confidentiality of proprietary information and protect company assets
- Develop and maintain positive working relationships with others and support team to reach common goals.
- Ensure adherence to quality expectations and standards
- Stand sit or walk for an extended period of time or for an entire work shift.
- Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance.
Qualifications
12 years in customer service or hospitality
Experience in event planning banquets or front desk is a strong plus
Proficiency in hotel systems (e.g. Opera Delphi Microsoft Office Suite)
Flexible schedule (availability for weekends evenings and holidays)
Excellent communication (verbal and written)
Professional demeanor and appearance
Strong attention to detail
Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Posterand the following link is theOFCCPs Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position please send an email to.
Employment Type
Unclear
