Guest Service Associate - Food & Beverage
Guest Service Associate - Food & Beverage
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a friendly and customer-focused Guest Service Associate to join our Food & Beverage team in Gandhinagar India. In this role you will be the face of our establishment ensuring that our guests have an exceptional dining experience from the moment they arrive until they leave.
- Greet and welcome guests in a warm and professional manner
- Take food and beverage orders accurately and efficiently
- Operate the Point of Sale (POS) system to process orders and payments
- Serve food and beverages in a timely and courteous manner
- Answer questions about menu items making recommendations when appropriate
- Maintain cleanliness and hygiene standards in the dining area
- Collaborate with kitchen staff to ensure order accuracy and timely delivery
- Handle guest concerns and complaints with empathy and professionalism
- Assist in setting up and breaking down dining areas as needed
- Comply with all food safety regulations and company policies
Qualifications :
- Excellent verbal communication skills with a friendly and supportive demeanor
- Strong customer service orientation and ability to work in a fast-paced environment
- Basic math skills and ability to handle cash and credit card transactions accurately
- Knowledge of food safety practices and willingness to adhere to sanitation guidelines
- Proficiency in operating Point of Sale (POS) systems
- Ability to multitask and prioritize in a dynamic work environment
- Team player with a positive attitude and willingness to assist colleagues
- Previous experience in food service or hospitality is preferred
- High school diploma or equivalent
- Food Handlers certification is a plus
- Physical ability to stand for extended periods and lift up to 25 pounds
- Flexibility to work various shifts including weekends and holidays
Additional Information :
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment a warm and welcoming culture excellent working conditions and to promote the development of all people including those with disabilities.
Do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
