Learning and Development Manager (Global)

The Learning and Development Manager (Global) is responsible for designing implementing and overseeing learning and development diversity and inclusion and engagement strategy and programs. This role plays a crucial role in identifying training needs developing training strategies and executing initiatives to enhance the skills and knowledge of employees in line with business goals and missions.

Responsibilities:

• Develop and implement effective long-term and short-term learning and development programs that align with the organizations goals and objectives; conduct comprehensive assessments to identify training needs and skills gaps across different departments and levels of the organization; assess the effectiveness of training programs through evaluation methods such as surveys assessments and feedback to continuously improve the quality and impact of learning initiatives.
• Deliver training sessions or coordinate with internal or external trainers to ensure effective delivery of training programs; collaborate with key stakeholders including department heads managers and subject matter experts to identify internal trainers systematically for capturing and sharing internal knowledge and skills; promote internal train the trainer programs.
• Develop and implement a comprehensive employee engagement strategy that aligns with the organizations goals and values; develop initiatives and programs to increase employee satisfaction and retention including conducting surveys analyzing data and implementing action plans based on feedback; establish mechanisms for collecting and analyzing employee feedback such as engagement surveys focus groups or one-on-one meetings and provide recommendations for improvement.
• Support diversity and inclusion initiatives ensuring that all employees feel valued respected and included in the workplace; develop and revise policies and procedures to promote diversity equity and inclusion throughout the organization; design and deliver diversity and inclusion training programs to raise awareness increase understanding and promote inclusive behaviors among employees at all levels; ensure compliance with relevant diversity and inclusion legislation regulations and reporting requirements.
• Provide active support to identify and develop high-potential employees for future leadership positions through succession planning programs; identify learning and development needs design and implement programs to enhance employee skills and competencies and support career development plans; create and implement leadership development programs to cultivate and nurture leadership capabilities within the organization; collaborate with the recruitment team to develop effective recruitment and selection strategies to attract top talent and build talent pipeline.
• Establish key performance indicators (KPIs) and metrics to measure and track learning and development progress; analyze talent data to identify trends patterns and insights to influence talent management strategies and decision-making.

Requirements

• Requires ten (10) fifteen (15) years of experience in learning and development including experience as a trainer facilitator or learning specialist designing and delivering training programs for employees across multiple geographies and countries.
• Have atleast two (2) - three (3) years of experience in leading the learning & development function for a multinational organization with exposure to diverse cultures and countries.
• Requires Masters degree in human resources Organizational Development Psychology or a related field.
• Proven experience in conceptualizing designing and deploying developmental programs across hierarchy of an organization in a complex and dynamic fast-paced multi-site multicultural work environment.
• Strong knowledge of instructional design principles and adult learning methodologies.
• Excellent communication and presentation skills with the ability to engage and inspire learners.
• Project management skills to plan execute and monitor multiple training initiatives.
• Proficiency in Microsoft Office.
• Proficiency in learning management systems and e-learning platforms.
• Analytical mindset to assess training effectiveness and make data-driven decisions.
• Ability to build relationships and collaborate effectively with stakeholders at all levels of the organization.
• Strong organizational skills with attention to detail and the ability to prioritize tasks effectively.