WSET School Operations Assistant

WSETs purpose is to empower people through inspiring learning experiences all over the world. We offer a comprehensive suite of globally recognised qualifications covering wines spirits and sake.

We are the worlds leading provider of qualifications in wines spirits beer and sake delivering over 140000 exams each year to candidates in over 70 countries via our network of Approved Programme Providers (APPs).

WSET is a global organisation and we are proud to have people who work for us all over the world. We have people in Australia Canada China Hong Kong Singapore and the USA as well as the UK.

The successful applicant will contribute to a culture of integrity empowerment dynamism and inclusivity within WSET.

WSET fosters a welcoming empathetic and inspiring culture that empowers our global talent to innovate and thrive.

Are you organised hands-on and passionate about drinks Join the team behind the scenes at WSET School London where youll help deliver exceptional learning experiences through expert resource coordination and stock management.

From selecting the perfect wine samples for a beginner class to ensuring the right spirits are ready for advanced tastings youll play a vital role in making sure every session runs smoothly and professionally. This is a practical varied role where your attention to detail and enthusiasm for efficiency will truly shine. Your responsibilities will include:

Sample & Resource Management

- Picking and preparing drinks samples for courses exams and events

- Ensuring all products are in excellent condition and ready to be served

- Keeping accurate stock records highlighting low stock and coordinating restocks.

- Preparing detailed picking lists wine lists and supporting materials.

- Receiving and organising deliveries ensuring everything is in its right place

Cellar & Classroom Support

- Maintaining the wine cellar including stock rotation and cleanliness

- Setting up classrooms to a high standard across all course levels

- Cleaning and restocking classrooms and the prep room (glassware food storage etc.)

- Supporting educators and team members with resource-related queries or needs

Exam & Event Operations

- Supporting the setup and delivery of both onsite and offsite exams

- Preparing and managing event resources in line with specific requirements

- Setting up rooms for tastings talks and corporate events

- Acting as a reliable point of support during events ensuring smooth delivery

Personal Attributes

- A team player with a positive can-do attitude

- Committed to delivering a world-class experience for students and guests

- Calm under pressure with the ability to juggle multiple priorities

- Friendly approachable and reliable

- Passionate about drinks education and eager to learn more

- Comfortable working independently and collaboratively

- Strong attention to detail and pride in doing things right

Essential Skills

- Solid stock management experience including systems and record keeping

- Experience supporting operational or event delivery

- Basic wine knowledge (and a desire to expand into spirits sake and beer)

- Proficient in Microsoft Office especially Excel and Word

Desirable Skills

- WSET qualifications (or working toward one)

- Experience using a CRM system

- Broader drinks knowledge especially spirits beer and sake

UK Benefits

Annual Leave - 27 days pa public holidays increases with service; ability to buy/sell 5 days

Pension (Generous options available after three months)

Health insurance (after three months):

Vitality scheme - post probation - Access to virtual GP appointments Rewards include Caffe Nero drinks Cinema Tickets Apple Watch Cash Back on Waitrose shopping 75% off at Champneys 6 month subscription with HeadSpace Discounted Weight Watchers membership and gyms Smoking Cessation day worth 300 and half price health screens

Eye voucher scheme

Food and drink in the office

Nespresso coffee makers and a range of other drinks fruit cereals soups

Season ticket & gym membership loan scheme

Group income protection scheme

EAP

24/7 confidential help and support from trained counsellors and advisors

Death in service

4x annual salary paid to nominees with associated bereavement support for family

Enhanced family friendly leave and pay

Celebration vouchers

Cycle2Work scheme

Discretionary bonus

Development - WSETs in-house training and qualifications in Wines Spirits Sake and Beer as well as other professional development opportunities

DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities duties skills efforts requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks be performed as assigned at any time.