Head of Product & Operations
Head of Product & Operations
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1 Vacancy
Job Description
Head of Product & Operations This could be your next big move.
Full-Time Remote-Friendly Core Hours: 09:00-17:00 EST
Our client a US-based innovator in personalized childrens books is on a mission to put kids at the heart of their own stories. By blending the magic of human storytelling with the power of AI-driven personalization they create unforgettable adventures where every child is the hero.
Theyre now looking for a strategic hands-on leader to drive both the product roadmap and operational engine behind these experiences.
In this role you will:
- Lead Operations: Oversee the end-to-end book production lifecycle managing a remote team of virtual assistants to deliver personalized books efficiently and at scale.
- Own the Product Roadmap: Identify and prioritize new story themes and features based on research market trends and user insights to maintain a strong product-market fit.
- Drive Process Excellence: Create and maintain SOPs training docs and QA systems to ensure consistent high-quality output throughout production.
- Measure What Matters: Define track and improve key performance metrics like turnaround time and rework rates through dashboards and data insights.
- Collaborate Across Teams: Work closely with engineering design customer support and marketing to streamline the customization experience and launch new product offerings.
What were looking for:
- 5 years of experience in product management operations or a related leadership role
- Solid background managing e-commerce workflows or human-in-the-loop systems
- Familiarity with Asana Jira or other project management tools
- Data-savvy with a knack for building and interpreting dashboards
- Proven success leading remote teams and working cross-functionally
- Passion for building magical user-centric products in an iterative environment
Bonus Points if You Have:
- Experience in childrens content publishing or digital storytelling
- Exposure to AI-powered platforms or digital asset management tools
- Hands-on involvement in market research and experimentation methods
Why join this team
- Help shape the future of personalized storytelling
- Work in a creative experimentation-driven culture
- Lead from anywhere with a remote-friendly setup
- Be part of a mission that brings joy to kids around the world
- Enjoy autonomy purpose and a chance to make a real impact
Sound like you Apply now and write the next chapter.
Employment Type
Full Time
