IT System Administrator

Job Overview:   

We are seeking a skilled and proactive IT Systems Administrator to join our small dynamic IT team. The ideal candidate will have a strong track record in managing IT infrastructure projects from planning through to implementation ensuring alignment with business objectives and timelines.  

In addition to project delivery the role involves offering responsive technical support troubleshooting hardware and software issues and assisting users to ensure seamless operation of IT systems. This dual-focus position requires excellent communication skills a collaborative mindset and the ability to balance strategic project responsibilities with occasional hands-on support tasks. 

Duties and Responsibilities: 

Including but not limited to the following: 

• Install configure and maintain servers switches laptops mobile phones and other IT infrastructure components.
• Monitor system performance and troubleshoot issues to ensure optimal functionality. 
• Implement and manage security measures including firewalls antivirus solutions and access controls. 
• Manage servers virtual environments cloud-based systems and a self-hosted email platform. 
• Provide 2nd and 3rd level technical support to staff and members resolving hardware and software issues promptly. 
• Manage data backup and disaster recovery solutions to safeguard company information. 
• Maintain accurate documentation of systems configurations and procedures. 
• Work closely with other IT team members and departments to support ongoing projects and initiatives. 

Qualifications :

Key Requirements: 

• Proven experience as a System Administrator Network Administrator or similar role. 
• Strong knowledge of Microsoft systems including Servers Active Directory Office365 Entra ID and Windows 11  
• Comprehensive knowledge of IPv4 networking subnets routing VPN and VLANs 
• Experience with VMware virtualization and cloud platforms in both AWS and Azure 
• Experience with enterprise backup and recovery solutions 
• Excellent problem-solving skills 
• Discipline to produce and follow detailed technical documentation for tasks and projects 
• Monitor and manage the internal infrastructure hosted on premise and in the cloud 
• Occasional out of hours work may be required. In such cases time off in lieu will be granted 
• Good knowledge of email systems 

Desirable Requirements: 

• Experience with Linux based systems highly desirable 
• Experience of AWS IAAS and terraform 
• Apple MacOS knowledge and experience ideal but not essential 
• Experience supporting Cisco Firewalls and network switches and Ubiquiti access points 
• Hold a full driving licence. Occasional travel is needed. 
• Ability to work independently and work as a member of a collaborative team.  
• Supporting other members of the team 
• Experience with self-hosted email platforms  
• Experience of using Remote Monitoring and Management systems 

Education and Training Required:  

Appropriate IT degree level educated or equivalent commercial experience. 

Minimum Experience: 

At least 2 to 3 years of relevant commercial experience with a relevant degree qualification (2:1 or higher) or 2 years without. 

Additional Information :

About M3 EU:

M3 EU is at the forefront of healthcare innovation offering digital solutions across healthcare life sciences pharmaceuticals and more. Since our inception in 2000 weve seen remarkable growth fuelled by our mission to utilize the internet for a healthier world and more efficient healthcare systems.

Our success is anchored in our trusted digital platforms that engage physician communities globally facilitating impactful medical education precise job placement and insightful market research. M3 EU prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements.

Joining M3 EU means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation shaping the future in a meaningful career. Embrace the chance to drive change with M3 EU.

Employee Benefits:

• 25 days annual leave
• Participation in a company bonus scheme linked to personal and company performance
• Group Life Cover 4x salary
• Pension 4%/4% employee/employer contributions
• Vitality after probation
• Staff discount scheme
• Discounted gym membership

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Remote Work :

No

Employment Type :

Full-time