Senior Manager Platform Integrations
Senior Manager Platform Integrations
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Salary Not Disclosed
1 Vacancy
Job Description
Privias Platform Operations team is a team composed of subject matter experts on our proprietary products technology onboarding and integrations clinical data conversion and interfaces. They manage the projects intake feedback support prioritization processes metrics and communication across their respective areas. This team is a highly adaptable and results driven team. We get the right people together to organize solution oriented discussions. We aim to have the voice of the customer influence processes and products through collaboration and consistent evaluation to ensure our efforts are meeting the needs of the business and end user. This role Senior Manager Platform Integrations would manage key players on the team and work more closely with the technology onboarding integrations clinical data conversion and interface build areas.
This role requires excellent communication skills with various audiences such as providers their staff practice leaders and senior Privia leaders. The ideal candidate is able to present complex technical content to all audiences to help them arrive at informed decisions as well as help coach other team members to communicate in this manner more effectively. Theyre a determined project manager who pushes our partners to complete tasks on time with high quality. They also possess technical aptitude the ability to dig into details where needed and are not afraid to learn new things. They are a problem solver thoughtful doer and relentless pursuer. This person would be an individual contributor that would partner with people managers and other individual contributors to help refine and polish processes coach others on best practices and help hold the team accountable to these best practices.
Primary Job Duties:
Set and manage expectations for practices and Privia leaders
Project manage new and complex solutions for Privia practices
Ability to explain technical concepts to nontechnical stakeholders and create processes and coach others on how to do this successfully
Work with multiple teams during large group onboarding and pre-sale activities
Able to coach others on new processes and hold others accountable
Explain the Privia IT ecosystem to new practices
Manage hardware assessments with Privia teams and coordinate surveys quoting and installations.
Manage data interface scoping development and testing with third parties
Manage legacy data conversion projects including support of testing activities
Accurately report projects and escalate risks to project timelines as needed
Lead process improvement and optimization related to platform operations
Perform other duties as assigned
Qualifications :
5 years of progressive experience managing increasingly complex projects involving multiple teams or parties
2 years of demonstrated informal/cross-functional leadership (influence task completion outside of direct span of control)
2 years of experience in IT as well as customer service
Experience in analyzing defining and documenting business processes and rules
Healthcare domain experience
Knack for problem solving and meeting customer needs
Experience in navigating an EHR in order to understand technical problems and solutions - athena experience a plus
Understanding of healthcare interfacing concepts and HL7 knowledge preferred
Must comply with HIPAA rules and regulations and all other State and Federal rules regulations and statutes as well as with community and industry standards relating to privacy and confidentiality
Interpersonal Skills & Attributes:
Consulting skills and customer-oriented attitude proven track record in establishing strong relationships with internal stakeholders clients and vendors
Intense intellectual curiosity and an ability to view problems with a fresh perspective
Excellent written and oral communication skills
Patience and persistence to sift through complex data to get to the core knowledge and understanding of project success.
The salary range for this role is $85000.00 to $105000.00 in base pay and exclusive of any bonuses or benefits (medical dental vision life and pet insurance 401K paid time off and other wellness programs). This role is also eligible for an annual bonus targeted at 15% and restricted stock units. The base pay offered will be determined based on relevant factors such as experience education and geographic location.
Additional Information :
Technical Requirements (for remote workers):
In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Technical Requirements (for remote workers only not applicable for onsite/in office work):
In order to successfully work remotely supporting our patients and providers we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.
Privia Health is committed to creating and fostering a work environment that allows and encourages you to bring your whole self to work. Privia is a better company when our people are a reflection of the communities that we serve. Our goal is to encourage people to pursue all opportunities regardless of their age color national origin physical or mental (dis)ability race religion gender sex gender identity and/or expression marital status veteran status or any other characteristic protected by federal state or local law.
Remote Work :
Yes
Employment Type :
Full-time
Employment Type
Remote
Company Industry
Key Skills
- Program Management
- FDA Regulations
- Management Experience
- Facilities Management
- Clinical Development
- Data Management
- Quality Systems
- Project Management
- Research & Development
- GLP
- Budgeting
- Leadership Experience
