Assistant Manager
Assistant Manager
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Job Description
Inviting applications for the role of Assistant Manager Banking
We are looking for a Candidate with Operations experience who would be responsible for leading all activities in a process. Candidate will function as a Front-Line Manager who will keep a close tab on the daily performance metrics drive performance management and drive new ideas for process improvement and streamlining
Responsibilities
In this role you will be responsible for
Leading day to day operations and taking care of process metrics
Proactive approach in recognizing emerging trends like potential frauds accuracy staffing challenges and fix them
Identify process anomalies and get those fixed
Drive efficiency in teams every year
Ability to communicate efficient with client and the process management on issues related to the subject
Provide Critical VOC / observations or bring up patterns to the business in case of any anomalies
Resource should have ability to work and operate in a high volume and timeline environment to meet Service Level Agreements & customer demands.
Proven ability to work with customers and efficient communicating anomalies
Qualifications we seek in you
Minimum qualifications
Any graduate
Relevant experience in banking operations
Experience with Six Sigma tools
Preferred qualifications
Excellent Interpersonal skills.
Experience in managing a banking process
Excellent analytical skills MIS understanding have a good knowledge of PowerPoint presentations
Flexibility to quickly shift priorities multi-task and prioritize simultaneous requirements in fast paced environment and balance all to completion
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on X Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Manager
Employment Type
Full-Time
