Payment Specialist
Payment Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
About Us
We are a dynamic globally distributed team of approximately 30 professionals with colleagues based in London Manila Cardiff and across the United States. Our international presence enables us to operate on a 24/7 model ensuring that our clients always receive prompt high-quality servicewhenever they need it.
Our Commitment
We prioritize client satisfaction maintaining seamless collaboration across time zones to deliver consistent reliable support. Our diverse team brings a range of expertise and perspectives allowing us to adapt quickly and provide innovative solutions.
Daily execution of payments including Faster Payments International Payments/SWIFT ACH domestic payments and global real time payment schemes in line with the agreed cut offs.
Manage the correct allocation of incoming liquidity within agreed times scales
Investigate and correctly resolve payment exceptions (e.g. rejections returns failures etc.)
Import Bank partner statements investigating and resolving any breaks.
Correspond and liaise with Network Partners through email telephone and the SWIFT network to resolve issues as quickly as possible and minimise service/client impact
Develop an in-depth understanding of the payments platform and our global network of Payment Partners
Actively seek to improve processes workflows and tooling
Support the identification management and resolution of service affecting incidents
Manage your time effectively to ensure all critical tasks are completed and deadlines achieved
Collaborate with other internal teams including compliance reconciliation customer support and App services to ensure issues are resolved in a timely manner
This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.
Qualifications :
Able to communicate and present information effectively to colleagues and management
Focussed on sharing participating and contributing to the whole teams efforts
Proficient knowledge of Word Excel PowerPoint and Visio desired
This is a fixed-term position with a contract duration of 15 months.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
