ERP Business Systems Analyst
ERP Business Systems Analyst
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Job Description
Job Summary
To support our extraordinary teams who build great products and contribute to our growth were looking to add an ERP Business Systems Analyst located in Austin TX.
Reporting to the IT Manager the ERP Business Systems Analyst role will be In-charge of performing operational processes and procedures to ensure all IT services systems and infrastructure meet business -to-day operational hold up and service delivery of the Hybrid Cloud IT infrastructure by monitoring and acknowledging to IT Infrastructure incidents through the incident tracking system. Proactively monitor systems for availability capacity and performance. Participate in the Patch management process IT Business Continuity and Disaster recovery planning and testing. Computer programming to automate manual IT Ops wherever applicable.
What a typical day looks like:
- Prepare Standard Operating procedures for the day-to-day maintenance of the applications and underlying systems.
- Proactive monitoring of enterprise systems to ensure they are adequately sized to meet the dynamic requirements from the business solutions.
- Ensure proper backup and retention polices are in place to ensure minimum data loss to the business in case of failures.
- Establish clear communication channels and ensure proper feedback mechanisms are in place with customers peers and cross functional teams.
- Propose system enhancements (software and hardware updates) that will improve the performance and reliability of the system.
- Establish and assure adherence to budgets schedules work plans and performance requirements.
- Ensure that business application(s) are performing scalable usable and available by defining help and monitoring processes defining and driving SLAs (Service Level Agreement) conducting system tests.
- Research design code and test new systems and system enhancements in line with the deliverables of the IT projects.
- Install configure administer and maintain business application systems and associated hardware in accordance with technical specifications to ensure systems function reliably.
- Working with various team to effectively gather their requirements and allow you to prepare detailed program specifications and then coordinate system implementation.
- Communicate with system users vendor hold up and investigate trouble-shoot and resolve system problems so that user problems are resolved quickly and satisfactorily.
- Perform and track change management and publish performance metrics. of these teams.
- Ensure the integrity and security of enterprise data on systems across Hybrid Cloud environments in accordance with business needs and industry best-practices regarding privacy security and regulatory compliance.
The experience were looking to add to our team:
- 5 years Baan Vexperience.
- 2 years of Customer Service experience or being involve on support areas.
- 1 year of Packman/Xtend experience
- Bachelors degree in Computer Science or related field
- Project management and SQL skills at preferred
- Collaboration skills and passion for technical challenges and operations support.
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What youll receive for the great work you provide:
- Full range of medical dental and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category
ITRelocation:Eligible for domestic relocation onlyIs Sponsorship Available
YesFlex is an Equal Opportunity Employer and employment selection decisions are based on merit qualifications and abilities. We do not discriminate based on: age race religion color sex national origin marital status sexual orientation gender identity veteran status disability pregnancy status or any other status protected by law. Were happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email and well discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex you must complete the application process first).Required Experience:
IC
Employment Type
Full-Time
