Tenancy Specialist Officer
Tenancy Specialist Officer
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Job Alert
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Job Description
Tenancy Specialist Officer
Role Title:Tenancy Specialist Officer x 2
Hours: 35 hours per week Monday-Friday
Salary: 31976 to 39971 per annum plus Car Allowance of 2272 per annum (salary offered dependent on experience)
Location: Dartford Kent (agile working offering flexibility between office and home)
Contract: Permanent
Are you passionate about supporting communities and resolving complex tenancy issues Were excited to be recruiting two proactive and dedicated Tenancy Specialist Officers to join our team. In this role youll act as a specialist in areas such as anti-social behaviour (ASB) domestic abuse and tenancy fraud.
What were looking for
Youll manage complex and sensitive cases providing excellent service and acting as a key point of contact for residents. Working closely with colleagues youll ensure a consistent and effective approach to tenancy management helping to improve outcomes and customer satisfaction.
To succeed youll need a strong understanding of tenancy law ASB and domestic abuse legislation. You should have experience handling complex tenancy issues and be confident using both legal and non-legal remedies. Knowledge of court processes and safeguarding practices is essential.
This role requires flexibility including occasional work outside normal office hours and access to transport for site visits and court attendance.
For more information please take a look at the job description:
To apply:
Complete our application form in full via our careers website. As we use anonymous recruitment and do not accept CVs its really important that you provide as much detail as possible in your application. Were keen to understand your interest in the role and how you meet the requirements so make full use of the spaces provided to tell us about your experience skills and what makes you a great fit for our team.
Who are we
We provide homes across London Sussex Kent and Essex. Our financial strength puts us in a good position to rise to challenges and plan for the purpose is to open doors to better lives for our customers. We thrive to be customer pioneers; providing a great customer experience.
Were proud to have been recognised as one of The Sunday Times Best Places to Work 2025 based on feedback from our colleagues.
Why join us
Come and make a difference grow your career join a great team and take on new challenges.
In return youll receive:
Excellent benefits. For more info check out our employee benefits video here:Our employee benefits: what we can offer you ()
Want to know more about Moat
Check out our social media feeds!
Instagram: @moathomes
Facebook: Moat Homes
If this sounds like the role for you apply by 11pm on Wednesday 25 June 2025 and be part of something bigger!
Interview Date: Interviews will take place in person on 7th and 8th July 2025 at Mariner House Dartford.
Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful we will have to obtain a disclosure and barring service check before confirming the offer of employment with you.
We encourage you to apply early as we may close the advert before this date if we receive good interest. Were looking forward to reading your application!
If you require any additional adjustments to the recruitment process please email .
Required Experience:
Unclear Seniority
Employment Type
Full-Time
