MS Engineering Operations Senior Associate (Sr. Analyst) - Adobe DAM (AEM Assets) | Integration Experience | Adobe Workfront | Api Integration – Operate

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Managed Services

Management Level

Senior Associate

Job Description & Summary

A career in our Managed Services team will provide you an opportunity to collaborate with a wide array of teams to help our clients implement and operate new capabilities achieve operational efficiencies and harness the power of technology.

Our Managed Services team is the natural extension of PwCs leading class global delivery capabilities. We provide premium cost effective high quality services that support process quality and delivery capability in support for client engagements.

To really stand out and make us fit for the future in a constantly changing world each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines geographies and career paths and provides transparency on the skills we need as individuals to be successful and progress in our careers now and in the future.

As a Senior Associate youll work as part of a team of problem solvers helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness personal strengths and address development areas.
• Delegate to others to provide stretch opportunities coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations environments and perspectives.
• Use straightforward communication in a structured way when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firms code of ethics and business conduct.

Role Overview:

The Adobe Experience Manager (AEM) Assets Senior Associate is responsible for implementation optimization and ongoing maintenance of our Digital Asset Management platform. This role will work closely with different teams like marketing and IT teams to manage large volume of digital assets across multiple channels. The role involves incident resolution assets setup asset ingestion sync API integration troubleshooting security configuration and compliance management to ensure seamless digital document experiences for business users.

AEM Maintenance & Support

Provide Level 2/3 support for AEM platform issues including ingestion workflow errors access issues and API-related incidents.

Good understanding of AEM architecture including OSGi Sling JCR Apache Felix HTL and Lucene indexing.

Cache setup and content delivery optimization using dispatcher and Apache Httpd.

Develop enhance and maintain AEM components templates and to build scalable AEM solutions.

Experience in AEM core components DAM asset management and content fragments.

Integrate with third party services APIs and front-end frameworks.

Experience in creating cross browser cross device compatible components and templates.

Customize and configure AEM workflows automate content review DAM processing user management and security settings.

AEM Asset API / Rendition experience with DAM heavy use cases optimizations.

Good Java/ J2ee skills with experience in Sling Model and OSGi bundles. React JSP JSTL skills.

Use CUGs JWT/OAuth or Adobe IMS or Okta for authentication and external integrations.

Familiarity with AEM SPA templating and front-end integrations with Slightly/HTL JavaScript and CSS

Experience with AEMAaaCS CICD pipelines Git Jenkins and Maven.

Exposure to have OpenText Rest API integration or GraphQL Splunk Data Dog SonarQube Azure

Experience in mentoring junior developers or leading small delivery or support team.

Monitoring & Performance Optimization

Use Splunk ELK Stack or Azure Monitor to track API performance and system health.
Identify and resolve latency issues in document signing and retrieval processes.
Optimize bulk signing and batch processing operations for enterprise-level usage.

Collaboration & Documentation

Work in an Agile (Scrum/Kanban) environment with cross-functional teams.
Document troubleshooting guides SOPs and best practices for AEM support.
Conduct training sessions for business users and junior analysts.

Required Technical Skills

AEM 6.x OSGi Sling JCR Apache Felix
REST API (OAuth JWT authentication)
Cloud platforms (AWS Azure GCP) for document storage and processing
CI/CD tools (Jenkins GitHub Actions GitLab CI/CD)
Scripting (Python JavaScript PowerShell) for automation
Security & compliance frameworks (GDPR HIPAA SOC 2 ISO 27001)

Soft Skills Required

Strong analytical and problem-solving skills for debugging and troubleshooting.
Communication & collaboration with IT business users and vendors.
Customer-focused mindset to ensure smooth document workflow experiences.
Ability to work in a 24/7 production support environment (on-call rotations may be required).

Preferred Certifications

Adobe certified professional AEM Sites Developer
Adobe certified expert AEM Sites Business Practitioner

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Automation Automation Framework Design and Development Automation Solutions Budgetary Management Business Process Automation (BPA) Business Process Improvement Business Process Outsourcing Business Transformation Communication Continuous Process Improvement Creativity Data Quality Automation Deliverable Planning Delivery Excellence Design Automation Digital Transformation Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity 24 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

No

Job Posting End Date