IT Senior Director, Applications (Workday & HR Automation)

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.

What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

IT Senior Director Applications (Workday & HR Automation)

How would you like to lead innovative software delivery at the worlds fastest growing #1 technology enabled business processing outsourcing company. You will lead a techno-functional team in delivering world class SaaS and customer solutions to our business users. This process includes working with internal and external stakeholders to develop and continuously improve processes based on long term business strategies aligned to high-growth business plans. You will help to negotiate and prioritize short-term and long-term delivery roadmaps and contribute to the overall execution of departmental activities. At TaskUs we ensure we get the best of the best after all we are a ridiculously good company where our employees come first and are all top notch performers. Now it is time to imagine what its like being an IT Director Applications at TaskUs.

Imagine yourself going to work with one thing on your mind: as your team works directly with global business leaders and key members of the senior leadership team to crisply deliver business value through software solutions they are achieving ridiculous results every day. You provide them leadership direction career and skills development and measure their success with key performance measures. You and the team deliver a portfolio of transactional workflow solutions process improvement integration and automation for finance planning accounting reporting revenue & expense and related areas.

As the IT Senior Director Applications you will be responsible for identifying business improvement opportunities and delivering applications to meet these needs. You will oversee the configuration and implementation of applications that will be used by the departments within your scope of responsibility. You will partner with the business leaders to define manage and deliver a portfolio of technology projects that improve business process capabilities. You and your team will evaluate needs and commercial as well as custom solutions to meet those needs. You will assist in defining and de-risking projects through experienced project planning for business application projects. This role has the experience to balance competing demands for both sustaining support and enhancements as well as large transformation projects including scope time cost quality resources and risk.

As IT Senior Director Applications (FP&A) you will be successful by combining:

• 12 years delivering and managing teams in the delivery of software applications and automation

• A minimum 5 years providing technical support for HR and Recruiting functions in a global environment with staff in excess of 25000 employees. Public company/SEC experience preferred.

• A minimum 3 years managing teams in the delivery of Workday and integration HR platforms including Workday HCM Workday Recruiting and integrations to payroll benefits background check and other vendor providers

• Experience managing application service delivery and user support for applications

• Experience establishing priorities and schedules for business application projects.

• Experience with system and organizational planning to ensure business and service continuity

• Experience directing and measuring your teams in service excellence and in documenting and maintaining business process documentation configuration guides support knowledge bases and user job aids.

• Extensive experience in requirements gathering for multiple business functions that gives you a breadth of exposure to anticipate business needs.

• Experience with advising and applying AI and Automation for business processing automation and workflow automation including Workday and other platforms (Workato preferred)

• Experience influencing IT and business executive management in setting direction and quickly identifying solutions to address business opportunities and challenges.

• Experience in resource/budget planning/forecasting and managing expenses to plan

• Senior level technical expertise and/or architecture experience are preferred

• Knowledge of project management practices is preferred

• Knowledge and experience with Recruiting Automation required. Preferred integrated platforms include TalkPush and Harver.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

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