Reception & Medical Records Administrator

Job Description

Receptionist/ Medical Records Administrator

Location: Pinehill Hospital Hitchin

Hours: 37.5 hours per week Full-time - Flexible hours

Salary: Depending on experience Benefits

Pinehill Hospital is one of Hertfordshires leading private hospitals with an excellent reputation for delivering high quality patient-centred care. We provide a wide range of elective healthcare services to private and NHS patients. Pinehill Hospital is proud of the high quality clinical standards we provide to our patients and are committed to ensuring that we can continuously improve our standards of services.

The role:

We have a fantastic opportunity for an Administrator to join our Reception and Medical Records department at Pinehill hospital based in Hitchin.

You will be an integral part of a team who are committed to delivering the highest quality outcomes in a supported environment where you will be valued for your skills and expertise. You will be expected to deliver a first class service to patients consultants and colleagues.

What you will bring with you:

• flexible and positive attitude
• warm considerate and empathetic character
• passion for delivering an excellent service
• friendly and professional approach combined with excellent customer service skills
• The ability to make decisions and use your initiative
• Excellent written and verbal communication skills
• Fast and efficient computer skills
• Passion to deliver excellent customer service
• Experience working in an admin environment - ideally customer facing
• Must be available to work all 3 Reception shift patters: Early 6:45am -3pm; Middle 9am-5pm; Late 1pm-9pm
• Medical Records Shift Patterns vary between 8-4 or 9-5

Benefits:

• 25 Days Leave Bank Holidays
• Private Pension where Ramsay will match up to 5% after a qualifying period
• Flexible shift patterns available where possible
• Enhanced Competitive Parental Leave Policies
• Private Medical Cover with option to add partner & dependants
• Life Assurance (Death in Service) x3 base salary
• Free Training and Development via the Ramsay Academy
• Free Parking on site (where possible)
• Subsidised staff restaurant (where possible)
• Concerts for Carers
• Employee Assistance Programme
• Cycle2Work scheme available in partnership with Halfords
• The Blue Light Card Scheme

About Us:

Ramsay Health Care UK is a well-established global hospital group with over 60 years experience. We are a global provider operating in 11 countries with 77000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong long-standing relationship with the NHS.

We love people with a positive can do attitude who want to make a difference in their work. Our employees are Ramsay. The skills and commitment of our employees forms the basis for our success.

We know our people are our greatest asset our business is growing and we would like you to join us. The Ramsay Way culture recognises that people staff and doctors are Ramsay Health Cares most important asset and this has been key to our ongoing success.

We are proud of our Speak Up for Safety programme and ensure that the patient is at the heart of everything we do. Join us and have more Time to Care.

We are committed to equality of opportunity for all.

We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.

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We care.

Its more than what we do its who we are. Everything we do is about striving to deliver the best care. And its a belief thats as true today as it was when we welcomed our first patients in 1964.

The Ramsay Way culture recognises that our people are our most important asset and this has been key to our ongoing success.

We are proud to support the UKs Armed Forces and Reservists and have already achieved the Silver Award as part of the MODs Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.

We are committed to equality of opportunity for all. This position is subject to background and DBS checks.