Software Quality Assurance Engineer

Position Summary

Headquartered in Ridgefield Park N.J. Samsung Electronics America Inc. (SEA) is a leader in mobile technologies consumer electronics home appliances and enterprise solutions. From our humble beginnings to our position today as a tech leader our passion for innovation has been the common thread throughout our history. Weve grown into one of THE most recognized global brands. We consider ourselves relentless pioneers that push boundaries and defy barriers. The company pushes beyond the limits of todays technology to provide groundbreaking connected experiences across its large portfolio of products and services including mobile devices home appliances home entertainment 5G networks and digital displays. As EPAs ENERGY STAR Corporate Commitment Partner SEA is dedicated to making a positive impact on the environment through its eco-conscious products practices and operations.

People Excellence Change Integrity Co-prosperity

Role and Responsibilities

• Leading R&D to implement new standards and specification related changes and/or carrier specific requirements
• Propose new ideas and enhancements to SEA field operations and communicate with headquarters for various related features and issues
• This role conducts intermediate technical analysis of customer requirements and creates evaluates and develops implementation concepts / approaches to meet customer requirements
• Works independently and may function as a team lead as needed. Determines approach to work and is monitored/supervised based more on milestone basis and at key deliverable junctures
• Identify the required documentation and process for the project lead in creation of design requirements. Assist & lead in analyzing test data and reports to determine if design meets functional and performance specifications. Collaborate with other engineering staff to evaluate interface between hardware and software products. Analyze test data and reports to determine if design meets functional and performance specifications
• Translation of complex functional and technical requirements into detailed architecture and design. Responsible for the over-all systems architecture scalability reliability and performance
• Maintaining & mentoring current technical knowledge to support rapidly changing technology. Candidate must be able to work with a minimum of technical supervision and supplemental engineering support
• Use technical engineering knowledge and experience to understand customer applications test cases and requirements. Interworking capability with teams in different time zones.
• Diagnose Protocol and System level issues from the carriers screen through and debug issues reported from carrier and oversee IOT and field test by doing in-depth log analysis
• Will Manage & train junior Engineer and 3rd party engineers to perform required test items
• Mentor fellow engineers to provide 1 on 1 training in the field (technical process)
• Create / update technical test process work process documents

Skills and Qualifications

Minimum Qualifications

• Minimum BS degree in related fields required & 8 years of technical or telecommunications engineering related experiences in mobile phone/tablet or related industry
• Strong Knowledge of 3GPP GSMA IR.92 IR.94 standards IMS SIP SDP RTP RTCP protocols TCP/IP networking

Preferred Qualifications:

• Demonstrate strong Tool knowledge in QXDM QCAT QPST QMICM NNEXT SHANNON DM N-Trace Mobile Analyzer Artemis Debug Mux Spy Tracer Odin XCAL Mobile Datum PC Datum Wire shark
• Core competencies in Java and/or C# also Familiarity with scripting languages such as Python to Write Test automation code using Eclipse Android Studio Visual Studio.
• Excellent verbal and written communication skills. Proven track record on delivering results especially in the area of writing high-performance reliable and maintainable code.
• Ability to work well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements
• Performs work under time schedules and stress which are normally periodic or cyclical including time sensitive deadlines intellectual challenge some language barriers and project management deadlines
• Use field test engineering skills and knowledge to test and evaluate new Wireless Products including the verification of product performance of satellite indoor and sensor-based positioning in GSM/UMTS/LTE/5G network
• Read interpret and act on very high level of proper understanding of technical documents engineering test materials and related documents based on corporate engineering standards and philosophy
• Skills and knowledge to test and evaluate new Wireless Products including the verification of product features by simulation and/or reproduction of errors and complaints of Wireless products from post launch issues.
• Mentoring fellow engineers in technique aspects of the work description
• Create & update high level documents testing materials and standards
• Manage timelines and scheduling for multiple models to ensure deadline & milestone achievements
• Core competencies in Java and/or C# also Familiarity with scripting languages such as Python to Write Test automation code using Eclipse Android Studio Visual Studio.
• Performs work under time schedules and stress which are normally periodic or cyclical including time sensitive deadlines intellectual challenge some language barriers and project management deadlines

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At Samsung we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities inspiring our talent to be their true selves. Together we are building a better tomorrow for our customers partners and communities.

* Samsung Electronics America Inc. and its subsidiaries are committed to employing a diverse workforce and provide Equal Employment Opportunity for all individuals regardless of race color religion gender age national origin marital status sexual orientation gender identity status as a protected veteran genetic information status as a qualified individual with a disability or any other characteristic protected by law.

Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process

Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application you have a disability and require a reasonable accommodation in order to participate in the application process please contact our Reasonable Accommodation Team ) or for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.