Assistant Supervisor, Park Quality (Restrooms)
Assistant Supervisor, Park Quality (Restrooms)
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Salary Not Disclosed
1 Vacancy
Job Description
Busch Gardens is a place of thrills fun and positive lasting memories. And thats just what its like to work here! As a key member of our team youll play a major role in bringing happiness and excitement to people from around the world. If youre dedicated dependable and driven to deliver exceptional guest service this is a place for you!
What you get to do:
- Lead and develop team members of the Park Quality team. Primary focus is to maximize park presentation in restroom facilities through efficiency and effectiveness of work while fostering a culture of safety and accountability.
- Execute common tasks for park quality including: top to bottom restroom cleaning stocking restroom supplies general cleaning and sanitizing.
- Enthusiastically represents the organization by displaying a positive attitude high level of energy and commitment to quality throughout all aspects of the job
- Ensure a safe environment for all team members guests and animals
- Responsible for the development of OJTs and ambassadors by providing training feedback and coaching
- Ensure compliance to all state/federal regulations park policies and department procedures
- Ensure ambassadors receive break and meal periods in accordance with company policy and applicable law
- Maintain the highest level of cleanliness in the park conduct quality inspections of assigned areas and follow up on any opportunities to improve
- Maintain inventory and stock/replace areas supplies and equipment as needed
- Monitor daily labor to align with labor budget and daily attendance
- Conduct equipment and safety checks in compliance with department and company standards
- Attend to ambassadors and follow park protocol in emergency situations
- Respond to ambassador and guest needs
- Communicate effectively with other areas within the department as well as other departments in the park
- Track information to complete daily and weekly reports
What it takes to succeed:
- At least 18 years of age
- Proficient in Microsoft Office applications
- Able to positively interact with guests and co-workers of all ages ethnic/cultural backgrounds and/or language and individuals with special needs
- Possession of a valid state drivers license preferred
- Able to complete provided CPR/AED training/certification
- Able to be trained and certified at all assigned areas and job functions
- Able to climb stairs/ladders
- Able to operate and maneuver in/around tight spaces
- Able to use necessary equipment for cleaning
- Comfortable with exposure to noise and vibrations
- Able to work in all weather conditions and temperature extremes
- Able to train on and properly use protective gear
- Comfortable working around fumes/dust/odor
- Able to bend sit stand squat stoop walk kneel reach with hands and arms at shoulder level or below climb and reach with hands and arms above shoulder level
- Comfortable speaking in front of large groups of guests and team members
- Able to remain calm and professional during challenging situations
- During peak season at least 4 days of unrestricted availability with one day being a weekend day and availability to work holidays
- During the off season at least 3 days of unrestricted availability with one day being a weekend day and availability to work holidays
The perks of the position: Ambassadors will enjoy a fun fast-paced environment and great teammates as well as:
- FREE park admission
- Discounts on park admission tickets and passes for family and friends
- Park discounts on food merchandise etc.
- Scholarship opportunities
- Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE RACE COLOR RELIGION SEX NATIONAL ORIGIN SEXUAL ORIENTATION PREGNANCY GENDER IDENTITY OR EXPRESSION DISABILITY OR COVERED VETERAN STATUS.
Required Experience:
Manager
Employment Type
Part-Time
