Admin Assistant
Admin Assistant
Posted on :
29-07-2025
Employer Active
1 Vacancy
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Monthly Salary
35000 - 45000
Vacancy
1 Vacancy
Posted on :
29-07-2025
Job Description
This is a remote position.
Position Title: Administrative AssistantWork Set-up: Work From Home
Schedule: 11:00 PM 8:00 AM PHT
Salary: Php35000 - Php45000
About the Role:
We are looking for a full-time Administrative Assistant to support our client service operations. Key areas of focus include handling client account applications preparing for and following up on client meetings managing service-related projects and creating internal process documentation
Key Responsibilities:
Client & Administrative Support
Support client account applications with accuracy and timeliness.
Prepare documentation and materials for client meetings and manage follow-up tasks.
Coordinate team scheduling and maintain advisor calendars.
Assist with internal and client-facing projects including SOP creation and updates.
Deliver concierge-level service to top-tier clients via professional phone and written communication.
Maintain organized and compliant client records profiles (Redtail) and service workflows.
Manage client onboarding appreciation efforts and engagement events:
Send event/webinar invitations
Support day-of event logistics
Collect and act on client feedback
General Office Operations
Log incoming client checks.
Manage mail and packages (USPS UPS).
Coordinate external vendors and service providers.
Learn and support Schwab workflows (paperwork funds movement DocuSign).
Develop document and optimize office systems and procedures.
Implement feedback to enhance internal workflows and client experience.
Only when required or as backup on the following tasks:
Communication Management
Phone Support
Answer and route incoming calls; log all interactions in Redtail.
Maintain and train team on phone scripts.
Coordinate and resolve GoTo phone system issues.
Prepare and send client celebration cards for birthdays and special occasions.
Maintain and update email lists in Redtail and Outlook (additions deletions updates).
Segment and manage client email groups
Scheduling & Calendar Management
Schedule all client appointments.
Manage calendars for advisors team events and office-wide availability.
Coordinate and communicate team schedules meetings and availability.
Act as the primary contact for resolving scheduling and office coordination issues.
Review and triage appointments using Redtail and the client service spreadsheet.
Make reminder calls and send texts to clients.
Oversee appointment confirmations agendas and planning data requests.
Update Meeting Process documentation as needed.
Qualifications:
2 - 3 years of experience as an Administrative Assistant
Strong communication skills (both verbal and written) in English.
Exceptional attention to detail and ability to multitask.
Experience in creating and updating SOPs
Proactive assertive and capable of working independently with minimal supervision.
Familiarity with CRM systems and digital communication platforms.
Experience in administrative support roles preferably in client-focused industries.
Demonstrates a high degree of professionalism organization and reliability.
A growth mindset with the willingness to take on new challenges and build new systems.
Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System) Boomering provides a rewarding and stimulating environment where work-life balance meets a commitment to foster growth.
Genuinely caring Leadership Team
Competitive salary package
Company-provided full set-up for desktop/laptop with a backup internet
HMO on the first day of hire
15 Vacation Leaves and 5 Sick Leaves
Annual Performance Reviews
Unlimited Employee Referral Incentives
Employee Loan Facilities
Social Clubs and Interest Workshops
Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
Statutory Benefits: Maternity Paternity and Solo Parent Leaves Magna Carta for Women Retirement Benefits OT and Premium Pays
About Boomering:
Boomering is an ISO-certified leading BPO company in Clark Freeport Zone Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service Transparency Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Website: www.
Career Portal: and LinkedIn: Boomering Inc.; Boomering Careers
Employment Type
Full Time
Key Skills
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