Associate Director, Web Platform Ops & Solution Design
Associate Director, Web Platform Ops & Solution Design
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$ 152600 - 283400
1 Vacancy
Job Description
Band
Level 5Job Description Summary
Novartis has a phenomenal opportunity as an Associate Director of Web Platform Operations and Solution Design which will drive operational excellence and innovative solution design for the MarTech Web platform ecosystem within our IMO organization. This key role will be responsible for optimizing platform performance ensuring seamless integrations and designing scalable solutions that deliver exceptional customer experiences while meeting stringent regulatory and business requirements. Reporting to the Director Product Owner Web this role serves as the bridge between technical operations and strategic business objectives and collaborates extensively with US Marketing Strategy Customer Engagement UX Design Data and Insights Analytics and DD&IT teams to design and implement customer-centric platform solutions that support the complete product lifecycle from conception through deployment and ongoing operations.This position is based in East Hanover NJ and will not have the ability to be located remotely. Please note that this role would not provide relocation and only local candidates will be considered. This position will require 5% travel as defined by the business (domestic and/or international).
Job Description
Key Responsibilities:
- Integration Strategy: Developing a comprehensive strategy for integrating our MarTech products within the organizations ecosystem. This involves understanding the organizations goals customer needs and market trends to identify opportunities for integration including assessing feasibility and scalability of proposed use cases.
- Technical Expertise: Having a deep understanding of the technical aspects of the products being integrated including APIs data integration and system interoperability. This knowledge allows the product integration lead to identify potential challenges and plan accordingly with our DDIT associates.
- Project Management: Overseeing the end-to-end integration process from planning and scoping to implementation and post-launch activities. This involves coordinating cross-functional teams setting timelines and ensuring that all deliverables are met within budget and on time in partnership with DDIT associates.
- Operating Model: Owns or is a partner in the enterprise approach to operationalizing the portfolio pursuant to the strategic vision enabling pull through to happen at the brand or product level
- Drupal Platform Expertise: Maintaining deep technical knowledge of Drupal architecture modules and ecosystem to optimize web platform performance and scalability. This includes evaluating Drupal updates custom module development requirements and integration capabilities with MarTech tools to ensure seamless content management workflows that support marketing objectives while maintaining pharmaceutical compliance standards.
- AI-Driven Marketing Innovation: Leading the identification evaluation and imple-mentation of artificial intelligence solutions that enhance marketing effectiveness and customer engagement within the web platform ecosystem. This involves assessing AI tools for content personalization automated workflows predictive analytics and cus-tomer journey optimization while ensuring compliance with pharmaceutical regula-tions and data privacy requirements and developing frameworks for responsible AI adoption across marketing operations.
Essential Requirements:
- Bachelors degree in related field is required; Master of Science and/or MBA preferred
- Minimum of 7 years of related technical experience in Product Management or similar with multi-functional experience across Commercial Operations and/or Marketing and Marketing Technology
- Minimum of 7 years Drupal product and/or web experience
- Minimum of 5 years of experience in leading product management in an enterprise environment
- Minimum of 3 years of experience in operating effective marketing technology configurations and integrations that drive performance and enable effective customer engagement and marketing activities. Relevant experience in transforming the businesses through personalized engagement and related product management operations.
- Understanding of regulatory compliance privacy and legal guardrails and policies specific to Marketing Technology
- Effective cross-functional collaboration with various stakeholders and teams including Product Marketing Sales Technology Transformation Communications Privacy Legal Regulatory Compliance and Global and external vendors
Novartis Compensation Summary: The salary for this position is expected to range between $152600 and $283400 per year. The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other benefits. In addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.
EEO Statement:
The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.
Accessibility and reasonable accommodations
The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Range
Skills Desired
Agility Cross-Functional Collaboration Customer Engagement Customer Experience Customer Insights Data Analytics Data Strategy Digital Marketing Marketing Strategy Media Campaigns Product Marketing Stakeholder Engagement Stakeholder Management Waterfall ModelRequired Experience:
Director
Employment Type
Full-Time
