Wellness + Resiliency Director for INDIA
Wellness + Resiliency Director for INDIA
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Job Description
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
Develops and drives the global wellness and resiliency strategy aligned with organizational goals and evolving business needs.
Leads the design implementation and continuous improvement of enterprise-wide wellness programs crisis intervention protocols and resiliency initiatives.
Ensures alignment of local and regional wellness activities with global standards and best practices.
Oversees and provides direction to regional and senior wellness managers life coaches and external clinical partners across all assigned locations.
Establishes performance metrics and ensures accountability for wellness delivery teams globally.
Leads recruitment onboarding and development of leadership within the wellness team ensuring continuity and capability scaling.
Collaborates closely with the Director of Research and Data Analytics for Resiliency to define KPIs analyze wellness impact data and inform strategic adjustments.
Utilizes insights and trends to present actionable recommendations to executive leadership and clients.
Ensures data compliance confidentiality and ethical standards in all mental health reporting and program evaluations.
Serves as the primary wellness representative to senior leadership client stakeholders and cross-functional teams.
Presents wellness strategies outcomes and proposals to internal and external audiences ensuring alignment with client expectations and company values.
Builds collaborative partnerships across departments (e.g. HR Operations LX Recruitment Legal Risk) to embed wellness into core business functions.
Sets organizational standards for emergency and crisis response protocols; guides managers and coaches in navigating high-risk cases.
Ensured timely escalation and professional referrals for critical incidents impacting teammate mental health
Champions innovation by integrating emerging mental health trends digital wellness tools and evidence-based practices into program design.
Represents the company in industry forums conferences and professional networks to position the organization as a leader in workplace wellness.
Develops self by proactively seeking programs and learning opportunities within and outside the company and finds ways to teach and transfer same skill to the team
Provides individual and group coaching sessions using prescribed approach and following the ICF Core Competencies and ICF Code of Ethics
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Director
Employment Type
Full-Time
Key Skills
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