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Healthcare Training And Systems Specialist

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1 Vacancy
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Job Location drjobs

Baltimore County, MD - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

GRADE

24

LOCATION OF POSITION

MDH Spring Grove Hospital Center
Department of Learning Resources
55 Wade Avenue
Catonsville MD 21228

Main Purpose of Job

This position functions as the Healthcare Training and Systems Specialist and is responsible for the daily operations and maintenance of the hospitals learning management using Google Workspace tools. Duties include but are not limited to: configuring managing troubleshooting technical issues and generating reports and collaborating with the CRO DLR Director Nursing Instructors and subject matter experts to ensure smooth and effective learning experience of hospital staff during onboarding and ongoing education. The Healthcare Training and Systems Specialist is responsible for designing implementing and maintaining accessible training materials and workflow tracking systems tailored to the operational needs of a healthcare facility.

MINIMUM QUALIFICATIONS

Qualified candidates must possess a Bachelors degree from an accredited college or university and six years of health or human services administrative or professional experience including three years at a supervisory or managerial level.

A Masters degree will substitute for one year of the general experience and a Doctorate will substitute for two years of the general experience. Additional experience will substitute on a year-for-year basis for the college degree.

DESIRED OR PREFERRED QUALIFICATIONS

The desired candidate should possess the following:
  • 2 years of experience in a healthcare support training or operations role
  • Proficiency with Google Workspace (Docs Sheets Slides Forms Drive and Calendar)
  • Experience developing training content or user guides preferably in a healthcare environment
  • Understanding of healthcare workflow terminology and compliance standards (e.g. HIPAA) familiarity with TJC
  • Strong communication skills and ability to translate technical concepts for non-technical users work with cross-functional teams including clinical administrative and IT personnel
  • Familiarity with data visualization tools such as Google Looker Studio (formerly Data Studio) Tableau or Power BI
  • Strong analytical and problem-solving skills with the ability to interpret and present data clearly
  • Certification in Lean Sigma

SELECTION PROCESS

This is a Management Service position and serves at the pleasure of the appointing authority. A Resume is required and must be uploaded to your application. While cover letters are not mandatory if you choose to include one please upload it together with your resume as a single file.

Applicants who meet the minimum (and selective) qualifications will be included in further evaluation. The evaluation may be a rating of your application based on your education training and experience as they relate to the requirements of the it is essential that you provide complete and accurate information on your report all related education experience dates and hours of indicate your college degree and major on your application if applicable. For education obtained outside the U.S. any job offer will be contingent on the candidate providing an evaluation for equivalency by a foreign credential evaluation service prior to starting employment (and may be requested prior to interview).

Complete applications must be submitted by the closing submitted after this date will not be application forms will not be accepted.

Candidates may remain on thecertified eligible list for a period of at least one year. The resulting certified eligible list for this recruitment may be used for similar positions in this or other State agencies.

BENEFITS

FURTHER INSTRUCTIONS

Online applications are highly recommended. However if you are unable to apply onlinethe paper application (and supplemental questionnaire) may be submitted to MDH Recruitment and Selection Division 201 W. Preston St. Room 114-B Baltimore MD application materials must be received by 5 pm close of business on the closing date for the recruitment no postmarks will be accepted.

If additional information is required the preferred method is to upload. If you are unable to upload please fax the requested informationto .Only additional materials that are required will be accepted for this recruitment. All additional information must be received by the closing date and time.

For questions regarding this recruitment please contact theMDH Recruitment and Selection Division at .

If you are having difficulty with your user account or have general questions about the online application system please contact the MD Department of Budget and Management Recruitment and Examination Division at or.

Appropriate accommodations for individuals with disabilities are available upon request by calling: or MD TTY Relay Service 1-.

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer Maryland is committed to recruitment retaining and promoting employees who are reflective of the States diversity.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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