Training and Development Manager
Training and Development Manager
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Job Description
Who We Are:
At Diamond Braces we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable accessible and delivered with amazing customer servicetheAAA Experience.Were committed to making every smile count and we live by ourNo Smile Left Behindphilosophy.
At Diamond Braces your career growth is our priority. We provide continuous opportunities to learn advance and take on new challenges. As part of our team youll have a clear path to success with the support and resources you need to reach your professional goals while making a meaningful impact on our clients lives.
Training and Development Manager
Diamond Braces is seeking a dynamic and knowledgeable Training and Development Managerto join our team. This role will be responsible for traveling across Diamond Braces offices to train and mentor Office Managers on how to efficiently and effectively run a dental practice. The ideal candidate is an excellent communicator highly organized and passionate about developing leaders to deliver consistent outstanding patient and team experiences.
Essential Functions:
- Conduct in-person training sessions for Office Managers across multiple Diamond Braces locations.
- Educate managers on best practices for dental office operations including scheduling patient flow financial procedures compliance and team management.
- Provide hands-on coaching feedback and mentorship to improve managerial performance and leadership skills.
- Standardize and reinforce operational procedures to ensure consistency across all offices.
- Collaborate with leadership to assess training needs and develop customized training programs.
- Monitor office performance metrics and provide actionable insights to managers for improvement.
- Support new Office Managers with onboarding and ongoing development.
- Document training activities progress and outcomes for review by senior leadership.
Qualifications:
- Previous experience in dental orthodontic or healthcare practice management required.
- Strong knowledge of front-office and back-office operations within a dental or medical setting.
- Excellent communication presentation and leadership skills.
- Ability to travel frequently across regional Diamond Braces offices.
- Strong organizational and problem-solving abilities.
- Experience in training mentoring or coaching preferred.
Benefits:
Highly competitive compensation.
Health dental and vision insurance.
401(k) retirement plan with company match.
Paid time off and holidays.
- Performance-based bonus opportunities.
- Discounted orthodontic care for you and your family.
- Loan assistance for dental assistant school and continued education (CE).
Access to cutting-edge technology and world-class facilities.
A fun inclusive and supportive culture where your career can thrive.
Job Type:Full-time
Compensation: Salary range starting at $75000; final offer will be determined by experience and qualifications.
Job Location:In-person; local travel between offices required.
Work Hours: Monday-Thursday (8:30 am - 6 pm or 9:30 am - 7 pm) Friday (8:30 am - 5 pm) Saturday (8:30 am - 4 pm)
Required Experience:
Manager
Employment Type
Full-Time
