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You will be updated with latest job alerts via emailServe as the lead point of contact for all customer IT account management matters Build and maintain strong long-lasting client relationships Design solutions for the clients and close agreements to maximize IT and business efficiencies Look at opportunities for new technologies along with AI for improving business efficiency Ensure the timely and successful delivery of IT solutions according to customer needs and objectives Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders Forecast and track key account metrics (e.g. quarterly service levels and annual forecasts) Prepare reports on account status Assist with challenging client requests or issue escalations as needed
Qualifications :
Graduate
Remote Work :
No
Employment Type :
Full-time
Full-time