IT Service Continuity Manager

What Youll Bring:

Were looking for a IT Service Continuity Manager to join our growing team.

As part of the Assurance and Change Office and reporting to the Assurance and Change Director the role holder is responsible for the design implementation and on-going management of the IT Service Continuity framework for TU-UK. The role is key in driving forward the disaster recovery / resilience posture and enables the executive to make informed investment decisions to improve the disaster recovery / resilience posture.

Day to Day Youll Be:

• Maintain and mature the Disaster Recovery (DR) posture view which is accepted by the executive.
• Assure DR / operational resilience compliance with TU policy and regulatory requirements (FCA ICO).
• Design implement and on-going management of the IT Service Continuity framework.
• Maintain mature and report controls to assure product / internal service adherence with DR / operational resilience policy and framework non-functional requirements.
• Create and maintain an annual disaster recovery / resilience exercise and test schedule.
• Plan and coordinate disaster recovery / resilience exercises and tests report outcome and assure issues are tracked to resolution.
• Ensure IT Operations Business Continuity deliverables are completed within the deadlines
• Collaborate and provide technology resilience thought leadership in partnership with the Operational Resilience and Business Continuity Manager and global peers to drive improvements and efficiencies.

Essential Skills & Experience:

• Educated to degree level or otherwise suitable experience
• Proven track record in stakeholder management and driving governance led cultural change at all levels.
• Effective matrix management from executives to associates with demonstrable deliverables.
• Experience of enterprise IT and cloud technologies.
• Experience of IT / Business Continuity Planning and Crisis Management within large organizations supporting business areas in performing risk and impact assessments.
• Understanding of resilience across business operations cyber/technology and 3rd-party/supplier disciplines ideally within the Financial Services industry.

Impact Youll Make:

Whats In It For you
At TransUnion you will be joining a friendly forward thinking global business.
As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:

• 26 days annual leave bank holidays (increasing with service)
• Global paid wellness days off a bonus day off to celebrate your birthday
• A generous contributory pension scheme access to the TransUnion Employee Stock Purchase Plan
• Private health care a variety of physical mental and financial fitness wellbeing programmes such as access to mindfulness tools
• Access to our diversity forums and communities so you can get involved in causes close to your heart

TransUnion a place to grow:
If theres something on the list of essential / desirable skills that you cant quite tick off dont let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.
We know imposter syndrome is real lets confront it so we can continue to grow and thrive together

Flexibility at TU:
We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why weve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children family and beyond. If the role is advertised as full time dont let this stop you from applying. Let us know if youre looking for a part time or flexible working arrangement and we can discuss this with you.