Student Services Assistant
Student Services Assistant
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1 Vacancy
Job Description
Department: Carter School
Classification: GMU Worker
Job Category:Part-Time / Hourly Wage
Job Type:Part-Time
Work Schedule: 20 hours/week
Location: Arlington VA
Workplace Type: Hybrid Eligible
Salary:Salary commensurate with education and experience
Criminal Background Check:Yes
About the Position:
The Student Services Assistant plays an important role in supporting graduate students through academic advising communications and event planning. The Student Services Assistant works closely with the Director of Graduate Student Services the Program Director and the Graduate Academic Advisor in the Carter School. Occasional evening activities are required in conjunction with the Carter School Admissions Office events and orientation schedules. This position is based in Arlington VA.
This is a part-time position (20 hours/week). Flexible schedule can be arranged. Standard business hours are 8:30 am to 5:00 pm Monday to Friday; may require evening work depending on the student services event schedule.
Responsibilities:
Graduate Student Success Support:
- Manage graduate student services event calendar;
- Develop and implement communication campaigns including direct emails newsletters LinkedIn social media;
- Develop and implement student engagement events; and
- Participate in orientation admissions and career development events.
Academic Advising:
- Advise graduate certificate students on course planning each semester;
- Support and process student academic forms (e.g. late registration and late graduation);and
- Identify and assist academically at-risk graduate students.
Communications and Administrative Support:
- Timely response to student queries;
- Develop and implement communication campaigns through direct emails newsletters Microsoft Teams and LinkedIn;
- Prepare reports on student milestones concentrations graduation audits internships etc.; and
- Prepare and maintain confidential student files.
Event Planning:
- Manage graduate student services event calendar;
- Effective communication and organizational skills and experience (or ability to engage) with appropriate technologies;
- Ability to build a rapport with students; building trust flexibility and an empathetic non-judgmental and ethical approach with a diverse group of students; and
- Ability to work within a team and to take proactive action when needed to support students.
Required Qualifications:
- Bachelors degree or an equivalent combination of education and/or experience;
- Effective communication and organizational skills and experience (or ability to engage) with appropriate technologies;
- Ability to build a rapport with students; building trust flexibility and an empathetic non-judgmental and ethical approach with a diverse group of students; and
- Ability to work within a team and to take proactive action when needed to support students.
Preferred Qualifications:
- Previous experience in academic advising communications and/or event planning; and
- Knowledge of PatriotWeb Banner and/or Salesforce.
Instructions to Applicants:
For full consideration applicants must apply for theStudent Services Assistant athttps:// and submit the online application to include three professional references with contact information and provide a cover letter and resume for review.
Posting Open Date: June 9 2025
For Full Consideration Apply by:June 23 2025
Open Until Filled:Yes
Employment Type
Part-Time
