Repairs Planner
Repairs Planner
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Job Description
- Babergh and Mid Suffolk District Councils Great Wenham Suffolk CO7 6PS
- 30559 - 35235 per annum (pro rata for part time)
- Full Time 37 hours per week
- Fixed Term or Secondment opportunity for 12 months
Full time part time and job share opportunities will be considered.
What we are looking for
We are looking for a Repairs Planner to join us in our Repairs and Maintenance Team in the Housing Directorate.
To be successful you will share our values commitment and motivation to make a difference for our residents clients and communities.
About the role
Repairs and Maintenance is a busy part of the wider Housing Directorate and we are looking for someone who can bring exceptional organisation communication processing and Microsoft skills to the team.
As a Repairs Planner you will take responsibility for the planning and scheduling of resources to deliver repairs and maintenance for our residents. You will schedule/allocate repair works to our trades team booking appointments with tenants and raising repair jobs in our Housing Maintenance System.
As part of a small team of planners you will provide an exceptional resource planning service to our residents providing them with prompt professional and accurate information conducting outbound calls to update on the progress of service requests and ensure that information is updated accurately on the appropriate systems.
About you
We are looking for an efficient Administrator and although not essential experience of working within the social housing sector would be of benefit along with:
- knowledge/experience of using Dynamic scheduling system is preferred however training can be provided for the right person
- strong organisational skills and the ability to prioritise a busy and reactive workload
- a positive and flexible attitude
- the ability to demonstrate reliability initiative and the ability to work as part of a team and on your own
- proficient IT knowledge and understanding
- a good standard of education with a GCSE (or equivalent) in English and Mathematics at Grade C/4 or above and the ability to demonstrate suitable work experience necessary for delivering the role
This role is really suited to someone who will strive for continual improvement and is passionate about delivering excellent customer service and providing high quality safe homes for the thousands of residents and families that we serve.
You will be based at our Great Wenham Depottherefore a drivers licence and access to a vehicle is essential.
About us
Working together across our Councils and with our partners in the public private and voluntary sectors we provide excellent services to our 190000 residents across Babergh and Mid Suffolk.
We are proud of the role we play in creating the environment economy and communities for our districts. We believe that the heart of Suffolk is an incredibly special place to live and work. With picturesque market towns 60 conservation areas and with two National Landscapes within our districts it is little wonder that we are consistently within the top 50 places to live in the UK.
Benefits
- Great opportunities for learning and development.
- Generous leave entitlement (equivalent to 26 days a year increasing to 31 days after 5 years service plus bank holidays).
- Competitive Local Government Pension Scheme.
- Wellbeing Support Programme.
- Employee Assist Programme.
- Health Care Options.
For more information please visitourEmployee Benefits page.
Our ways of working
Work is what we do not where we go! We are committed to working in a more Hybrid way with a mix of office home and remote based working (Business needs permitting). This has worked well for us and is something we will be continuing with.
We are committed to supporting equality and diversity Babergh and Mid Suffolk District Councils provide opportunity and ambition for all supporting and enabling our people to deliver the best possible service for our residents.
For more information
Please read the Job Description and Person before applying for this job opportunity.
If you wish to discuss the hybrid working approach for this role or for an informal discussion please contact Nicola Andersonby either calling0 or emailing
Closing date: 5pm 03 July 2025.
When applying please ensure:
- that you complete the application form as fully as possible with your employment and educational history as shortlisting will be based upon the application form and supporting statement only.
- your statement indicates how you meet each of the criteria in the Person Profile section of the Job Description/Person Specification.
This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts.
Employment Type
Full-Time
