Information Technology (IT) Specialist
Information Technology (IT) Specialist
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Job Description
We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate to the right client for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.
MMC is a privately owned business with corporate headquarters in Irving Texas. With 2000 employees working in 40 states MMC is able to support all United States locations and some international locations.
We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at
MMC strives to ensure all job posting confirm details of the position the rate of pay and acknowledge medical benefits are offered.
Get started on your career journey today! Apply to become a part of the MMC Team!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. In compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Title: Information Technology (IT) Specialist Technical Services Help Desk & Operations
Location:Houston TX 77003
Work Arrangement: On-Site
Start Date: 07/07/2025
Work Schedule: Monday Friday 7:00 AM 5:30 PM (excluding State holidays)
Job Summary:
We are seeking a reliable and solutions-focused IT Specialist to join the Technical Services team supporting Help Desk and Operations functions. This position plays a critical role in maintaining the performance and reliability of IT infrastructure providing technical support to end-users and ensuring smooth operation of all systems. The role is on-site in Houston TX and involves collaboration with both internal users and external vendors.
Key Responsibilities:
- Diagnosing and resolving issues related to computer hardware software printers and scanners
- Install configure and maintain computers operating systems and peripherals
- Troubleshoot and resolve printing and scanning issues for users
- Monitor and maintain system performance to ensure reliable operation
- Recommend and implement upgrades or improvements to hardware and software systems
- Respond to user inquiries and provide timely support and training as needed
- Set up new equipment for employee use including phone systems computers and peripheral devices
- Perform diagnostics on IT systems to identify problems and implement corrective actions
- Provide technical support in-person and remotely ensuring minimal downtime for users
- Perform routine maintenance on systems to prevent issues and ensure smooth functionality
- Track and report IT incidents service requests and system issues
- Assist with network connectivity troubleshooting and support network infrastructure
- Coordinate with third-party vendors for system support hardware and software issues
- Complete additional duties as assigned by management
Candidate Skills & Qualifications:
Years
Required/Preferred
Skill/Experience
2
Troubleshooting hardware/software issues system performance monitoring
2
Problem analysis and implementation of effective solutions
2
Experience providing help desk and technical support in a professional setting
Additional Desired Competencies:
- Strong interpersonal and communication skills
- Ability to work independently and prioritize tasks effectively
- Experience with Windows operating systems and Microsoft Office Suite
- Familiarity with basic networking principles and support tools
- Experience working with managed services vendors and software providers is a plus
If youre a hands-on IT professional who enjoys solving problems supporting users and maintaining reliable systems we invite you to apply for this essential on-site role in Houston TX.
Required Experience:
Unclear Seniority
Employment Type
Contract
