Platform Engineer & Technical Lead (Delivery team)

At Nexthink we provide our customers with class-leading products to enable continuous improvement of employee experience. We deliver unparalleled visibility across all environments so IT teams can consistently see diagnose and fix digital workplace issues. The 50 Product Engineering teams that develop our products and services rely on Nexthinks Technical Platform group to provide platforms tools and services that ease their daily work and improve the developer productivity and experience.

We are looking for a passionate and innovative professional who is keen to join our Delivery team which is part of the Technical Platform Engineering group! The Delivery team provides an internal development platform comprised of tools and services for deploying product components to different environments and releasing features to production. Their mission is to enable our Product Engineering organisation to deliver the Nexthink product to customers quickly and reliably.

Join a small team of diverse and experienced engineers who have full ownership of their domains from the requirements gathering and design phase to implementation validation and deployment. You will work closely with Product Engineering Security and Architecture teams to understand developer needs design and implement solutions and promote them for adoption and usage. You will be part of a group that carves out our golden CI/CD path and works together to build a world-class internal developer platform with modern technologies and best practices.

As a Platform Engineer you will:

• Work with architects team leads and developers on activities such as system design consulting developing software platforms and frameworks and reviewing design and implementation proposals.
• Lead the development of internal self-service tools and platforms for the deployment of microservices and infrastructure components. 
• Own the required technical work for different projects from concept to production including proposal discussion and execution.
• Participate in the decisions regarding the feasibility and planning of the roadmap with EMs and PMs.
• Specify metrics and data that should be collected for monitoring reliability and telemetry to assess the platforms health benefits and adoption.
• Engage with Nexthinks developers to build relationships identify potential areas of improvement and help drive the adoption of the teams platforms. 
• Document solutions built by the team and organize workshops and training to spread knowledge to the development teams.
• Detect diagnose and fix deployment incidents in development and production environments finding solutions to achieve required service levels. 

As a Technical Lead you will:

• Set and execute the teams vision roadmap and technical standards.
• Own organize and drive cross-team technical initiatives in the Technical Platform.
• Represent the team and be the point of contact for external stakeholders such as the Architecture Security Product Operations and Legal teams.
• Lead the team and support mentor and develop the team members.
• Work with the Engineering Manager on the growth and career progression of the team members.

Qualifications :

Minimum qualifications

• Bachelors degree in Computer Science or equivalent practical experience. 
• 5 years of experience as a Software Engineer DevOps Engineer Platform Engineer or Site Reliability Engineer with knowledge of best practices of professional software development.
• Experience developing automated CI/CD pipelines using a GitOps framework.

Preferred qualifications

• Masters degree or PhD in Computer Science or related technical field. 
• 1 year of experience in a technical leadership role. 
• Strong experience defining guidelines for using different CI/CD tools (e.g. GitHub ArgoCD Flux Crossplane Jenkins).
• Experience building self-service internal development platforms. 
• Familiarity with working with Kubernetes and writing custom operators.
• Solid background in operating services on Linux systems and container technologies (e.g. Docker).
• Expertise with cloud-based platforms (e.g. AWS) and infrastructure-as-code (e.g. Terraform).
• Knowledge of tools for feature flags management (e.g. LaunchDarkly).
• Familiarity with monitoring solutions (e.g. Datadog).
• Experience in developing platform-as-a-service solutions. 
• Skilled with Go or motivation to learn.
• At ease with operating and managing production systems solving issues and striking the right balance between urgency and methodology.
• Very good problem-solving skills open mind towards suggestions can-do attitude and agile spirit.
• Self-motivated and self-managing with excellent organisational skills.
• Curiosity to learn new things and discover new technologies.
• Be able to lead cross-team initiatives and work from the Delivery team.
• Work with the agile iterative/incremental mindset.
• Help the team maintain high code quality standards and improve best practices.
• Very good communication and presentation skills and teamwork.
• Excellent written and verbal skills in English.

Prior experience with any of the above-mentioned tools is a bonus but not a must! We encourage you to apply even if you do not meet every single requirement. We welcome candidates with different levels of background and experience. If you are excited about this role please apply and our recruiters will assess your application.

Additional Information :

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works giving our customers IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics automation and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges create ever more productive workplaces and deliver happy satisfied employees in the digital workplace.

With over 1000 employees across 5 continents Nexthink operates as One Team connecting collaborating and innovating to continuously grow. We call our employees Nexthinkers and our commitment to diversity inclusion and equity is second to none. We currently have over 75 nationalities working with us from all cultures and backgrounds speaking many different languages.

If you are looking for a change and like a nice atmosphere lots of challenges and having fun while working this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package (Stock Options also included).
• Amazing centrally located offices near the Bernabeu Stadium.
• Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
• Hybrid work model balancing office and remote work with a structured approach for new hires to foster connections and onboarding.
•   Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
• Up to 25 EUR per month for a gym subscription.
• Flexible compensation plan for childcare & public transportation.
• Reimbursement of up to 50% of the cost of English & Spanish classes.
• Fresh fruit cookies soft drinks and protein shakes at the offie.
•  Regular company and team events like Pizza talks Team Building activities Christmas parties hosting Meetups at the office and more!
•   Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary contract and internship roles. To ensure you have the most up-to-date information we recommend checking with your Recruitment Partner.

Remote Work :

No

Employment Type :

Full-time