Overnight Manager - Hilton Cleveland Downtown
Overnight Manager - Hilton Cleveland Downtown
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Are you seeking a thrilling opportunity to be part of a world-renowned hospitality brand known for its unwavering commitment to exceptional service and unparalleled guest experiences Look no further than Hilton Cleveland Downtown!
We are currently seeking a talented and passionateOvernight Managerto join our dynamic team.
Were in the heart of Downtown Cleveland with the Rocket Mortgage Field House Playhouse Square and East 4th Street within a mile. Our hotel is connected to the Huntington Convention Center of Cleveland. We have an indoor pool fitness center and a top-floor bar with views of Lake Erie.
Check us out:Hilton Cleveland
The ideal candidate should possess a diverse range of skills and qualities to effectively oversee the Hotel Operation candidates must have strong leadership abilities to manage and motivate a team.
An Overnight Manager on Duty is responsible for overseeing key guest contact departments and team members in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What are the benefits of working for Hilton*
Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:
Go Hilton travel program: 100 nights of discounted travel
Access to your pay when you need it through DailyPay
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
Maternity and parental leave including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members including partners and adoptive parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications
Flexible shifts and days off
Comprehensive Health Insurance coverage for you and your family including Telemedicine and at-home care via AmazonCare
Mental health resources including free counseling through our Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
401K plan and company match to help save for your retirement
*Available benefits may vary depending upon property-specific terms and conditions of employment
What will I be doing
An Overnight Manager on Duty you would be responsible for directing the activities of key guest contact departments and providing instruction to team members. Specifically you would be responsible for performing the following tasks to the highest standards:
- Oversee rooms related systems that directly impact the guest to ensure proper procedures are in place and followed which allows for an outstanding guest experience
- Assist in the direction and administration of all Front Office and Housekeeping operations to include but not limited to guest satisfaction and service and registration (check-in/check-out) room inventory and availability systems use and management ensuring cleanliness service and product quality standards of guest rooms public spaces restrooms offices and banquet/meeting/conference rooms department management policy and procedure implementation and enforcement and meeting participation and facilitation.
#LI-JL1
EOE/AA/Disabled/Veterans
What are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
- Hospitality - Were passionate about delivering exceptional guest experiences.
- Integrity - We do the right thing all the time.
- Leadership - Were leaders in our industry and in our communities.
- Teamwork - Were team players in everything we do.
- Ownership - Were the owners of our actions and decisions.
- Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
- Quality
- Productivity
- Dependability
- Customer Focus
- Adaptability
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Required Experience:
Manager
Employment Type
Full-Time
