Host - Restaurant
Host - Restaurant
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Job Description
Job Summary:
Title: Restaurant Host
Location: House of Blues Las Vegas
Who are we
Live Nation Entertainment is the worlds leading live entertainment company comprised of global market leaders: Ticketmaster Live Nation Concerts Live Nation Media & Sponsorship and Artist Nation Management. Ticketmaster is the global event ticketing leader with nearly 455 million tickets sold over 145000 events ticketed and more than 12000 clients in 21 countries. Live Nation Concertshas become the single largest provider of live entertainment in the world producing nearly 23000 shows annually for over 2700 artists in 33 countries. Artist Nation Management is one of the worlds leading artist management companies representing approximately 280 artists. These businesses power Live Nation Media & Sponsorship to deliver music marketing programs across 750 brands enabling advertisers to tap into the 59 million fans Live Nation Entertainment delivers annually through its live event and digital platforms. For additional information visit.
HOB Entertainment a division of Live Nation Entertainment offers exceptional club venues nationwide. House of Blues venues provide several genres of live music from Rock Hip Hop Country Rock en Espaol Blues Jazz Reggae and Pop. House of Blues venues are also known for their southern-style cuisine juke-joint inspired atmosphere and the World Famous Gospel Brunch.
Who are you
Passionate and motivated. Driven with an entrepreneurial spirit. Resourceful innovative forward thinking and committed. At Live Nation Entertainment our people embrace these qualities so if this sounds like you then please read on!
The Role:
- Meet greet and seat all guests with a positive friendly helpful attitude and is a general source of information to all guests entering the House of Blues. Exudes pride and passion for the House of Blues Brand and Culture. Assisting in all areas of Host Stand Operations to help ensure a high quality guest experience.
Responsibilities:
- Understand the HOB Hospitality Zone
- Greet all guests promptly and courteously in a professional manner
- Control the flow of guests coming into the restaurant and those who are waiting for a table
- Obtain guests names number in party physical description arrival times and any needs for children when applicable
- Direct guest to an appropriate location when on a wait
- Utilizing the HOB reservation system estimate and quote accurate wait times for tables
- Show guests to tables place menu in guest hands wait for guest to be seated before leaving the table
- Anticipate and respond to guest needs (guest satisfaction)
- Market current and future shows menu items and retail by placing all marketing literature on dining tables
- Properly answer guest questions regarding the menu music hall events related art music history and artists appearing at the House
- Thank each guest for visiting the House and invite him/her to return in a friendly and sincere manner
- Communicate to door host kitchen and Manager on Duty the wait time parties of eight (8) or more and any planned special event; any and all information is necessary to ensure proper flow
- Communicate to kitchen when large parties and special event parties have been seated
- Keep host area clean and organized throughout the shift (shift mechanics)
- Keep floor in host area free of spills food trash or other obstacles
- Polish and clean all entry door windows throughout the shift
- Maintain HOB safety and sanitation standards
- Assist other employees and departments as needed (teamwork)
- Adherence to standard operating procedures
- Required to occasionally work Special Events that are scheduled throughout the venue
Qualifications:
Required:
- High School Diploma
- Working knowledge of restaurant operations seating procedures guest relations problem solving
- Skill in diplomacy handling multiple tasks verbal skills organizational skills and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Ability to seat guests in a high volume restaurant at a pace that maximizes efficiency of service and performance of overall operations
- Ability to adhere to the HOB uniform and appearance policy
- Efficient in basic computer skills
- Flexible availability- Position may require days nights weekends and holidays
Preferred:
- High skill level of Open Table and/or other reservation software
- Point of Sales (POS) knowledge preferable MICROS
- Previous Customer Service/ Host experience
- Skilled in interpersonal communication and teamwork
Physical Demands/Working Environment:
- Working environment is fast-paced often loud and stressful
- Position requires extended periods of prolonged standing and working on your feet
- Must be able to lift or move up to 25 lbs using proper lifting techniques
If the above description sounds like you and fits your background apply online at to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race color religion sex gender identity pregnancy national origin ancestry citizenship age marital status physical disability mental disability medical condition sexual orientation genetic information or any other characteristic protected by state or federal law.
Employment Type
Part-Time
