Host

The Host is the first and last impression of the dining experience. This role is responsible for greeting guests with warmth managing reservations and seating flow and supporting overall guest satisfaction. Hosts must balance gracious hospitality with sharp organizational skills in a fast-paced environment. 

This is a full-time position with an hourly compensation rate of $25.00 an hour plus tips.

DUTIES AND RESPONSIBILITIES 

• Greet all guests warmly and professionally upon arrival 

• Manage reservations guest waitlist and table assignments using designated system 

• Maintain awareness of guest preferences VIPs and seating strategy 

• Escort guests to tables providing menus and informing servers of arrival 

• Monitor pacing of dining room and communicate with service staff to ensure smooth flow 

• Answer phones and assist with guest inquiries and bookings 

• Maintain a polished welcoming presence at the host stand throughout service 

Qualifications :

• 12 years of experience in a host or guest-facing role in upscale hospitality 

• Familiarity with reservation systems (Resy OpenTable SevenRooms etc.) 

• Strong interpersonal and multitasking abilities 

• Comfortable handling guest concerns or requests diplomatically 

• Poised polished appearance and communication 

SKILLS 

• Warm confident presence under pressure 

• Exceptional organization and floor awareness 

• Natural communicator with excellent phone and in-person etiquette 

• Graceful handling of high-volume guest interactions 

PHYSICAL DEMANDS AND WORK ENVIRONMENT 

• Endure various physical movements throughout the work areas 

• Ability to move safely in uneven terrain or in confined spaces 

• Remain active constantly moving or prolonged periods sitting at a desk and working on a computer throughout work shift 

• Medium Work: Exerting up to 40 pounds of force occasionally and/or 20 pounds of force frequently and/or up to 10 pounds of constantly moving objects may occasionally lift and/or move up to 25 pounds 

Additional Information :

All your information will be kept confidential according to EEO guidelines.

Remote Work :

No

Employment Type :

Full-time