Registrar
Registrar
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Summary
The Registrar supports patient care by accurately capturing and verifying demographic and insurance information through both in-person and telephone interactions. This role ensures a seamless registration process by scheduling procedures securing necessary authorizations and maintaining complete and organized patient records all while providing exceptional customer service.
Essential Functions
- Interacts with patients and their families to address questions and provide courteous timely assistance.
- Regulates schedules based on procedure requirements physician availability and staffing needs.
- Schedules patient procedures as required and pre-registers scheduled patients by obtaining accurate demographic information.
- Verifies insurance eligibility using designated applications captures correct health insurance details and secures necessary authorizations and verifications for services.
- Collects and records patient financial responsibility estimates as applicable.
- Communicates operative reports daily to appropriate physician offices.
- Compiles and organizes documentation to ensure completion of patient medical records.
- Prepares charts for upcoming procedures including nursing documentation and registration forms.
- Maintains the medical records system by filing reviewed charts and coordinating storage according to established policies and procedures.
- Responds to requests for medical records in a timely and efficient manner.
- Answers and returns phone calls addressing questions with professionalism and courtesy.
- Performs other duties as assigned.
- Complies with all policies and standards.
Qualifications
- H.S. Diploma or GED required
- 0-2 years of surgery center healthcare facility and/or medical office scheduling experience required
- 0-2 years of experience in a customer service role required
Knowledge Skills and Abilities
- Strong interpersonal and customer service skills.
- Ability to handle sensitive information with confidentiality.
- Proficiency in using registration systems and insurance verification tools.
- Attention to detail and accuracy in data entry.
- Excellent organizational and time-management skills.
Benefits Summary
- Full Medical Vision and Dental Benefits for Full Time and Part Time associates.
- Prescription Coverages.
- PTO Accrual & 401K Enrollment
- FSA Enrollment & Disability Insurance
- Team Environment
INDCLINIC
Employment Type
Full-Time
